The Pump People (A & C Pumps Limited) - Canterbury

James C.

Our experience with A &C has been outstanding. As a building contractor, we rely heavily on efficient and suitable pumps. A & C's responsiveness is impressive; they're always available to address our needs promptly.

What truly stands out is their knack for recommending pumps that align perfectly with our projects. Their personalized approach and industry expertise make their service truly bespoke.

Darren H.

I was recommended A&C Pumps from a company I initially contacted who do more "industrial" type systems, they put me on to Darrel and Simon who took the details and seemed to understand my issues (basically, old floats not working properly any more, so I was having to manually turn a pump on and off every couple of days and some broken pipework that meant it was taking longer to discharge the fluid tank due to recycling of the water I was trying to pump). Cameron and Ryan came out today to inspect the problem and I thought that was all they could do today, but they had 3 new floats in the van and some pipework (a return valve?), so they quoted there and then to get us back up and running so that the pump would turn on and off automatically as it should. They were here first thing, professional, friendly and well presented, Cameron explained the issues (pretty much as I'd expected, plus some sequencing issues on the electrical panel which they also fixed), quoted for the work, which seemed a sensible price and got the work done and were away by about midday. Good work, so thanks A&C Pumps.

Jeremy G.

I have used A&C as my pump system supplier for numerous building projects for over 10 years now and they consistently provide an excellent service. Even if other pump systems are specified, I always get an equivalent product from A&C as their products have proved reliable and better value for money in my opinion. Would certainly recommend them to anyone looking for this type of product/service.

Kris H.

I have used A&C pumps on two occasions and have been very satisfied with the advice and the service I have received from them, particularly with the installation of a domestic sewerage system. The company did what they said they were going to do, on time and at the price quoted and the system has worked without fail. You can't really ask for more than that! I would highly recommend them.

Dean H.

We had just purchased a new property and the sewage pump plant packed up. I called A & C pumps on Monday morning and they had a team of two engineers at the property within 2 hours. Unfortunately the pump had seized and needed to be replaced.

As our sewage tank was full and we needed to use the system, they immediately made a plan to go get the replacement parts in Maidstone and also return to their workshop to get sundries. They came back, replaced the pump, dug up concrete channels, laid electrics and made good after. It was incredibly hard work in 28 degree heat and they were dripping but with smiles on their faces. The were polite, friendly and respectful and a pleasure to chat to. They also took the time to explain things when I showed an interest. It was a pleasure to have them over and will definitely work with A & C pumps again. The site was spotless and you would have known that any work had taken place.

Darrel, whom I spoke to numerous times at the office was incredibly helpful, efficient and communicative.

Great job, well done

John D.

I have dealt with A & C Pumps for many years in both Trade and Private installations. I have always found then to be reliable, professional and a pleasure to do business with. 5 star service.

Richard J.

Avoid - at all costs.
Shockingly poor engineers, caused a fault when "servicing" the equipment then demanded an emergency call out fee to even look at their work. Not a surprise why they have such poor engineers when you then deal with the management for whom this is clearly standard operating procedure. A grabbit and run outfit with little care for their reputation or the mugs who are unlucky enough to cross their path. Avoid

David N.

Having used A & C Pumps since our new build in 2014 we have always had excellent and courteous service with no problems. Highly recommended.