Bakers Waste Services Limited - Northampton

Daniela Popa

awful experience. At first, on their website it showed that you can order a skip for the same week Saturday. I bought it online, received an email few hours later that they can't deliver it on Saturday and it will be delivered on Tuesday. On Tuesday, no skip and nobody contacted me so I had to call them and to ask where is my skip. Apparently, they had no idea that this should be delivered so the man said the earliest they could deliver is Wed. Same problem we had with picking up the skip, we were told one day, never happened. Called them again, and they moved it a day later.

You can't rely on them at all, very unprofessional. I WILL NOT RECOMMEND IT TO ANYONE.

Archie Cameron Blackie

Absolutely useless, ordered a skip last week to arrive this morning for building work to begin. Had to chase three times before they successfully passed me on to the correct department.

At which point I was told they 'lost all the orders from Thursday' and didn't bother to chase or correct the issue because they had somehow lost all the details for those too. They still managed to arrange taking my money of course... just lost all the details for getting in touch about my order...

Dark Xeqtr

I didnt find this company professional, first I received a call to come for an interview for class 1 driver and once arrived Ive been told I must drive from 7.5t, class 2 and maybe class 1 this is what they need and for £14/hr
Politely refused and left!
Had to clean once again my car as got dirty in the yard! Speaking about the yard , you will be lucky finding a parking spot .

Tom Swain

Quite simply one of the worst companies I have ever dealt with. Promised a skip delivery 4 days on the bounce, even when booked weeks in advance their lateness meant our project couldn’t start and we incurred extra costs.

Bakers then missed multiple promised collections, even after confirming collection every day over the phone with their customer service team, leaving us with very angry neighbours. Even after emailing their MD they were useless and the service didn’t improve!

Bakers waste seem to be a long standing joke with local contractors who all wished us good luck getting the skip collected and told us they wouldn’t deal with them with a barge pole!

Appalling company to deal with from start to finish. I’d strongly recommend you avoid!

Danny Edwards

Absolutely dreadful company. Persistently fail to collect, sometimes two weeks in a row, leaving us inundated with stacks of rubbish and glass bottles which we can not safely store - but will still try to invoice for the collection!

Raveendran Vinojan

Worst company ever . Don’t collect bins on the days agreed . When we call they saying they are on my area on Monday and changed my collection day to Monday . Then they don’t collect it on Monday they saying they are on my areas on Monday so they will collect it on Monday . Facing the same issue for several months now . Please don’t take their service . Find a better company that does the job properly ..

Nicole Law

Ordered 50 bags for commercial waste/ recycle disposal. Used about 5 bags but had to take 2 bags filled with recycle back in because there were no collection. Called the firm several times and told them there was no collection. Final call to David and said I needed to return the bags for a refund. He said they can't refund me and said they will improve the service. NOPE. NO IMPROVEMENT. After one year, I still have more than 40 bags. A credit controller called because I owe them money for the duty of care. Mentioned there was no charge for first year. What service?! I don't see any! Definitely not paying anymore when they can't fulfil their duty. Total £120 paid, for 3 collections. No communication within the company and poor organization. Literally "Rubbish service"!

Maria Davis

Our bin wasnt collected on its usual collection day and I couldnt see anything about delays on their social pages, so I contacted them to check whether I should bring the bin back in and wait for next weeks collection, and within an hour of me contacting them, it has been collected.
Incredibly fast and professional service.
Thoroughly recommend.