All Class Mercedes - Epping

J H.

Large variety of mercedes parts in stock, great pricing, knowledgable mechanics, been using them on and off for around 18yrs now

Sebastian B.

Such a friendly and helpful team here. The broken tailgate lock button on my X-Class replaced in a flash. I will definitely be back for their expertise and service.

Jordan W.

Avoid at all costs. Awful service, very slow to deliver the part. Then when the part arrived it was not as described. I agreed to send the part back for a refund. I have had nearly two months of constant chasing for a refund. Regularly told it had been put through but not offered any proof. Only when I said I would go to the small claims court did they refund me and offer a recipt. Max the boss is very hard to get hold of, and when you get hold of him he palms you off with excuses. Never again!

Morgan P.

SCAM! STAY AWAY! I am owed £2950.00 from nearly a year ago. He took my money and then vanished and after many emails and calls he finally got back to me saying he had a few of the pieces but then he vanished again and never sent them. As a last resort, I had to drive two hours to his shop to try and find him and the car parts. I got some of the pieces I purchased and he said he would have the remainder that week and would ship them but never did and then he vanished from all communication again. He has not replied to myself or my lawyer in months. I have since taken a claim out on him and will be taking him to court if he does not refund my money.

Pearl S.

I’d like to thank Max for being so courteous throughout and genuinely helpful.
I received a door for my Slk Mercedes which I’m very happy about . It even made the journey from England to Scotland without a scratch as well wrapped up … so thanks again Max .
I know where to come should I need any other parts . 😀

Richard B.

This is a long story cut short, but the outcome was very positive.
I asked Max at All Class Mercedes to source 2 front wings for a R170 Mercedes-Benz SLK. Max said that he had a pair due in , and would call back soon. Call back he did, to say that one of the wings had arrived. It was, however, a pre-facelift one (with an indicator hole). Max reassured me that his bodyshop boys would fill the hole with a new bonding system, rather than filling it. It was sent up to me, and my bodyshop guys are very happy with the quality of it. Happy days.

The other wing was more of a challenge. The ones that Max sourced over the next few weeks were not to his liking as far as quality goes. Max kept me up to date throughout the quest for the "other" wing. He was upfront throughout, even when he had to call me to say that the part we were waiting on had turned up and was not to the quality he felt that he could rightfully sell.

So, by chance I've sourced a new wing for the SLK. I called Max to explain, and he was very gracious. A part refund was agreed, which he paid very promptly.

In summary: Although Max wasn't able to source both wings in the end, he NEVER gave up trying. You can't conjure these things up out of thin air. He tried as hard as he possibly could to get the parts for me, and at the end of the day, that's all you can ask.

Max was courteous throughout, and never failed to return a call or message. I would certainly use All Class Mercedes again in the search for a part.

Elliot ..

If i could give 0 stars i could. I paid for a part on 23/07/19 and still have not received it even though i was promised 24/48 hours. so 5 weeks of being fobbed off and hearing lame excuses, from being off with a migraine, to personal issues to the products packaging being damaged in transit. Currently now taking them to court to claim my money back. The have also have a first strike off notice on companies house. I would avoid at all costs.

martin D.

As the other reviews suggest STAY AWAY from this business.
Stills owes me money from 2018. no chance of getting it back,
Max comes across really friendly and helpful. Should make a good conman.