Bagarys Medical Practice - Bilston

Bagarys Medical Practice: A Comprehensive Overview

Bagarys Medical Practice, located at Bradley Health Centre, Wallace Road, Bilston WV14 8BW, United Kingdom, is a doctor-led medical service dedicated to providing comprehensive and accessible healthcare to the local community. With a phone number of 1902444004, the practice strives to offer efficient and patient-centered care. The practice’s website, while currently inactive, is a point of potential future development, suggesting a commitment to modernizing its communication channels.

Key Features and Accessibility

• Wheelchair-Accessible Car Park: Ensuring convenient access for patients with mobility limitations.
• Wheelchair-Accessible Entrance: A commitment to inclusivity and ease of navigation for all visitors.
• Wheelchair-Accessible Toilet: Providing essential facilities for patients needing assistance.
• Toilet Facilities: Standard restroom facilities are available for all patients.
• Appointments Recommended: Patients are encouraged to book appointments in advance to ensure timely care and reduce waiting times. This proactive approach demonstrates a focus on efficient service delivery.

Location and Facilities

The Bradley Health Centre is strategically situated in Bilston, offering convenient access for residents of the surrounding area. The centre itself is designed with patient comfort and accessibility in mind, as evidenced by the presence of the wheelchair-accessible features. The practice’s location contributes significantly to its overall appeal as a reliable and approachable healthcare provider.

Patient Feedback and Reputation

Currently, Bagarys Medical Practice has 13 reviews on Google My Business, resulting in an Average opinion: 1.7/5. This rating indicates a need for focused improvement efforts. While the average score is lower than desired, it presents an opportunity for the practice to address patient concerns and enhance the overall experience. Analyzing these reviews can provide valuable insights into areas where the practice excels and areas requiring attention. Specifically, feedback regarding wait times, communication, and the quality of care should be carefully examined.

Areas for Potential Improvement

Based on the current Google My Business reviews, there's a clear area for improvement regarding patient satisfaction. Addressing concerns about appointment scheduling, communication clarity, and potentially, perceived wait times could significantly elevate the practice’s reputation. Implementing a patient feedback system—perhaps a short survey following appointments—could provide valuable, actionable data. Furthermore, maintaining an active website, even a basic one, would modernize the practice’s image and allow for streamlined appointment booking and information dissemination. Investing in digital communication tools would undoubtedly enhance the patient experience and demonstrate a commitment to meeting the needs of the 21st-century patient.

Recommendations for Prospective Patients

For individuals seeking a doctor in the Bilston area, Bagarys Medical Practice presents a location with notable accessibility features. However, prospective patients are strongly encouraged to contact the practice directly via telephone to schedule an appointment. Given the current average review score, it’s advisable to inquire about wait times and confirm that the practice’s communication methods align with individual preferences. While the website is currently unavailable, proactively contacting the practice demonstrates a commitment to informed decision-making and ensures a smooth transition to care. The practice’s dedication to accessibility suggests a focus on serving a diverse patient population, and this should be a positive factor for many individuals.

👍 Reviews of Bagarys Medical Practice

Demi J.

1/5

Disgusting service, been waiting since Monday to speak to a doctor it is now Friday and have not heard nothing else since! I have rang every day and they keep telling me it will be put through as urgent disgusting

Corinne L. M. A.

5/5

I just wanted to leave a fantastic A* review for DR Anne-Marie Doran. Honestly she has been amazing! After having various doctors in the past she really does stand out as the best since I havn't seen Dr Bagary for years (Also a very good DR) I really feel that she extremely cares about you and goes that extra mile to really help. She makes you feel at complete ease and doesn't rush you out the door! She's absolutely full of knowledge and her in depth expertise really shines through. Thank you! A*****

Venessa C.

1/5

I have a 8 week old baby who needs to see a doctor but cannot get a appointment! Every time I try I get told to take him to a&e! If it was life threatening yes I would, but it's something a doctor can easily do, also with covid about a&e for a baby should only be suggested for emergency not for something a doctor can sort out, this surgery is the worst I've ever came across I will be looking for a new surgery as this isn't the only time I've been disappointed in its service.

Debbie B.

1/5

After 3 weeks waiting for an appointment with official doctor, I escorted my dad to his appointment to be told that Dr Bagary was not available and a locam was in attendance instead. She did not know any of my fathers health issues and first started asking how he was... this was not the original reason for the appointment but Mr dad answered her questions and informed her of his visit into A&E on Monday night for an alternative ongoing health issue which is made worse by other contributing factors. She then proceeded to assess his breathing difficulties and booked him in for chest xray and blow test, again this was not the original reason for the appointment. Then when we did to speak to her about the proposed waterworks issue she said we could not discuss another problem as 1 issue,had already been addressed and another appointment would have to be made, also my father wanted to see a Male doctor as his health issues could be intimidating for him seekng a young female doctor.
Our original issue still has not been resolved, we feel very let down by this health care provision at this surgery.

Teresa W.

1/5

Today I spent 9 minutes and was cut off .i did a recall and spent a further 19 minutes on the phone and no reply.
I then went into the surgery and asked yet again for a script for 1 month of controlled drugs.
This was refused.
It has to be every 2 weeks.
If one is to go on holiday say for 3 weeks(not unusual in today's world) ,
what happens if you cannot have enough drugs and a locum doctor will not supply them.
Surely a months supply of any drugs is not unreasonable if it be controlled or otherwise.
It's bad enough being disabled and having to have controlled drugs,but am I now to be penalised and not be allowed a holiday because I cannot have enough meds.
Come back Dr.Bagary,let's get this medical centre back to the service we had and not the shoe string effort we have at the moment.

Emma

1/5

You can never get through on the phone, there's never any appointments for same day or even the same week.
Also when you do have an appointment you are waiting upto 45 minutes past your appointment time.

David M.

1/5

Totally shocking,I see Mr jassy bhandal has been demoted to team leader ,he was a "manager ' ha pure joke .Hopefully without a person like him managing the practice things may improve, his volatile manners are disgusting ,happy karma Mr jassy bhandal take care !

debbie B.

1/5

Can never get an appointment my parents are in there 80s and expected to book on line