Bank Street Medical Group

Name: Bank Street Medical Group
Address: Cupar
Telephone: 1334651201

Address: The Health Centre/Bank Street, Cupar KY15 4JN, United Kingdom.
Phone: 1334651201.
Website: bankstreetmedical.co.uk
Specialties: Doctor.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet, Appointments recommended.
Opinions: This company has 25 reviews on Google My Business.
Average opinion: 3.2/5.

Location of Bank Street Medical Group

Book appointment

Open Hours of Bank Street Medical Group

Open today until 18:00.

Monday: 08:00–18:00
Tuesday: 08:00–18:00
Wednesday: 08:00–18:00
Thursday: 08:00–18:00
Friday: 08:00–18:00
Saturday: Closed
Sunday: Closed

Bank Street Medical Group: Comprehensive Healthcare in Cupar, United Kingdom

The Bank Street Medical Group, situated in Cupar, Fife, is a distinguished healthcare provider known for its commitment to patient care and community service. This comprehensive article provides an in-depth look at this esteemed medical group, its services, location, unique features, and what patients appreciate most about it.

Main Services

Primary Care Services: The medical group offers a wide array of primary care services, including general practice, health check-ups, and management of chronic conditions.
Doctor Consultation: The practice has a team of experienced doctors who provide professional advice and treatment for various health issues.
Nursing Services: A dedicated team of nurses supports the doctors, providing services such as wound care, vaccinations, and health education.
Specialist Clinics: The Bank Street Medical Group hosts various clinics, including diabetes, respiratory, and cardiovascular clinics, offering specialized care.
Dementia Support (Herbert Protocol): The practice supports the Herbert Protocol, an initiative to aid police and other agencies in safely locating missing people with dementia.

Location and Access

The Bank Street Medical Group is located at The Health Centre, Bank Street, Cupar KY15 4JN, United Kingdom. Situated in the heart of Cupar, the practice is easily accessible from neighboring areas like Ladybank, Springfield, and Dairsie.

Public Transportation: Cupar has regular bus services, with the nearest stop, 'Bank Street,' just a short walk from the practice.
Parking: A wheelchair-accessible car park is available on-site, ensuring convenience for all patients.

Featured Characteristics

The Bank Street Medical Group stands out due to its unique features, designed to enhance patient experience and accessibility.

Wheelchair Accessibility: The practice is wheelchair-accessible, with a dedicated entrance and toilet facilities to ensure everyone can access their services.
Appointments: The practice recommends booking appointments to ensure a smooth and efficient patient journey.
Patient-Centric Approach: The medical group emphasizes a patient-centric approach, tailoring care to individual needs and preferences.

Practical Information

Here's some practical information to help you make the most of your visit to the Bank Street Medical Group.

Contact Information: Phone: 1334651201, Website: bankstreetmedical.co.uk
Opening Hours: Monday - Friday, 8:30 AM - 6:00 PM (Appointment hours may vary)
Registration: The practice welcomes new patients. You can register online or by visiting the practice.

Positive Aspects from Patient Reviews

With an average rating of 3.2/5 from 25 Google My Business reviews, patients appreciate the following aspects of the Bank Street Medical Group:

Professional and Caring Staff: Many patients commend the medical group's dedicated and compassionate staff, who provide excellent care and support.
Easy Accessibility: Patients appreciate the practice's convenient location and accessibility, making it an ideal choice for healthcare needs in the Cupar area.
Efficient Appointment System: The practice's appointment system is praised for its efficiency, ensuring minimal waiting times and a smooth patient journey.

More businesses in Cupar

Reviews of Bank Street Medical Group

Glorr

1/5

Nadia E.

5/5

Excellent, efficient service. I am caring for my elderly mum at home through her illness and the support and assistance has been excellent from the doctors and reception staff of Bank Street Medical Practice. Polite and helpful when you call and effective communication Mrs N Elliott

Kieran A.

5/5

Best GP I've ever seen. I saw Dr Angus Boyd just there. I had a really sore knew injury a week and a half ago. He took just enough time to run through the three main types of knee injury and then after analysing my knees was able to leave me fully aware that his diagnosis is right. After prolonged knee troubles he's put me on the physiotherapy waiting list (which is long but this isn't the doctor's fault). He gave me brilliant advice as to how to proceed and I feel really comfortable leaving the practice today for the first time in a long time. I didn't feel rushed today. He explained then that he has slightly more time as a junior doctor. But for a junior doctor I'm even more pleased with his work.

Lizz Y.

1/5

Why do we have a medical centre/doctor when you can’t get a bloody appointment, maybe you need to die first. All you get is phone back tommorow at 8 so there telling me if you want an appointment. For the next day you have to phone in the morning, (it wasn’t even for on that day) why do they bother having a practice? Suppose one thing the staff are nice

Roman R.

1/5

This is a poor excuse for a medical practice. This is for me and my partner. Poor palliative care for a relative, can never get prescriptions or appointments, discrimination regarding another relative, all staff are generally rude and don't seem to understand the concept of duty of care or in fact they are a public service with prime purpose to serve the local community and manage family medical care. Have been told to go private and pay for own health care despite the fact everyone already does through their taxes which is then awarded to this practice in funding for their services which in turn they consistently do not deliver. Not a service for them to be proud of.

Pippa W.

1/5

Receptionist is so very rude and clearly thinks she's a doctor. Explained I need antibiotics but her attitude was disgusting she really didn't care and told me she would put me in for an advice call but she doesn't know how that would be any good. Turns out I got my antibiotics and she expected me to go till middle next week for them. Maybe a refresher course on what her job actually is and how to have some manners.

Adrian P.

1/5

Unable to get an appointment. Went there and the nurses got all high and mighty when we told them their phones aren’t working. We were told to call at 8am, we called BUT NOBODY ANSWERS. Worst practice in Scotland.

Alastair M.

5/5

I've been with this practice since I moved to Cupar in 1972. Obviously personnel have changed over the years - when we came here there were only two partners in the practice and no health centre - but throughout we have had helpful and expert service, for which we are grateful.

Category: Cupar

Are you the owner?

Suggest an update. We review it before it goes live.

← Back to home