Biomarsh - Waltham Abbey

Lesley H.

Awful! Appalling organisation!!! Significant damage to our tank with no regard for us as customers or the negligence shown for not reporting the damage or danger it presented. Awful customer service ‘Head of compliance’ was very non compliant!! 😵‍💫 wouldn’t go back even if their service was cost free!!

Peter W.

Their tankers have outside my address for hours and hours for the last two days but no-one is getting out and doing anything

Rachael N.

Trucks carrying sewage driving along with open refuse pipes, spilling over onto road and cars. Please consider others rather than dumping sewage on roadways

David B.

Excellent, next day service. Friendly driver - clean & efficient.

Martin W. (. M.

No - Just POOR. Atrocious in fact.

I live in Much Hadham, Herts. I rang BioMarsh on a Friday morning to have my septic tank emptied on an emergency basis as I had forgotten to arrange to do it last year and the system was backing up, loos & bathrooms unusable. They quoted £160 (£95 for normal 7-10 day call out plus £65 for next day). This was on the cheaper end of the 4 quotes I obtained at the time. I gave my full address as well as directions using a nearby road junction as a reference and was told the tanker driver would call me an hour before arrival.

Come the next day (Saturday) I waited and no one turned up. At 1230 I rang BioMarsh again and was told by a not wildly sympathetic receptionist (sorry I shouted at you) that there was no booking and no chance of them attending before Monday.

As you might imagine I was *not* impressed and will not be using them again and I thoroughly recommend that no-one else who values their hair, marriage or sanity does either. MW

james M.

100% recommend, great firm!

R C.

Multiple trucks blocking my road recently rude drivers

Ladislav B.

Large yard, lot of lorries, polite people.