Bosch Car Service - Tears Of Sutton Bridge - Spalding

Shannon

Unfortunately I broke down on a bank holiday Monday on the busy A47!
The poor guys were so busy, but the first recovery guy turned up and had identified the problem within minutes. He had then arranged a recovery truck within another few minutes, he was kind and made sure I was okay to wait for the truck and he was on his way.
The second recovery guy (I missed both their names!) was so lovely! Seeing how busy he was and had been to an awful recovery before me, he had a kind and cheerful attitude, and just made my crappy day a bit better!
He was really good with my van, I felt confident that he was very knowledgeable and my van was in safe hands.
It didn’t take long before I was on the truck and on my way. When arriving at my destination he very easily placed my van at home in a tricky cul-de-sac quickly so that the road was not blocked for long.

They do amazing work and with a professional and cheery attitude. Thank you so much! Would recommend to all my friends and family.

Darren C.

Brilliant garage. My mum lives in Sutton Bridge (I'm in Hampshire). On a visit to her my car broke down. Tears came out to pick up my car (RAC was a 7 hour wait!) and took it to their workshop. Fixed it up so I could drive home. Thanks for all you did.

Big B.

Tears of Sutton Bridge were instructed by green flag to recover my vehicle. My cover provided recovery for a distance up to 10 miles without cost. Any additional miles would then be billed by Tears. I required to go an additional 5 miles and was told this 5 miles would cost over £120 which I feel is a blatant case of taking advantage of someone in a bad situation. £120 to drive an extra 5-10 mins is ridiculous. On a positive note the recovery driver was extremely professional and I would give him 5 stars. Also not impressed it took nearly 2.5 hours to get to me.

Lee F.

Nobody on earth can say breaking down is a good experience, however.
Today I was unfortunate to do so on the A17. I rang my breakdown cover insurers and was left in the capable hands of TEARS(Sutton bridge)
From Peter who had an initial look to see if this could be repaired by the road, to the bright and enthusiastic Kieran who drove me home(260 miles round trip, for him 🤣)
Very professional, I felt at ease with these guys they were cheerful and respectful. Hats off to you both, keep up the good work.
Lee (Bradford)

Kaley T.

Had a fully blown tyre near Sutton Bridge and insurance tasked the roadside recovery over to Tears. Tears Recovery came out with their tow truck within 2 hours of calling and got me & my car back home (Norwich). Extra cost only occurred due to my insurance plan but Tears Recovery has been absolutely wonderful with their communication whilst I’ve been waiting for them😇

Susan C.

Brilliant recovery service provided by Tears of Sutton Bridge yesterday. While waiting for the recovery vehicle to arrive the driver Keiron kept me informed about his journey to my location and his anticipated arrival time. On the drive back he kept me entertained with lively conversation. Would recommend this service.

Frances B.

Our car broke down at Wells by the Sea whilst towing a caravan. It was agreed for Tears of Sutton Bridge to come out to bring us home just after 9 am - they arrived promptly at 9.15. The driver Jo was a lovely friendly guy who worked carefully but quickly to get us on the way. When we arrived home he went above and beyond what we would have expected, by helping not only to get the caravan back onto our front drive which is no easy task, but brought the car back to the front of the house. We offered him refreshments which he politely refused as he had to get back to another job. Well Done Tears of Sutton you employ amazing caring people and a big thank you to Jo.

T F.

My clutch gave out near a busy roundabout and Tears were tasked with my breakdown recovery by my insurance company. Kieran from Tears was an absolute angel, he phoned me as he was leaving and stated he would get to me as soon as he could. When Kieran arrived (within an hour), he was so friendly, helpful and professional. Soon had my car strapped up and us on the way to the garage. Kieran, you are a credit to your company, thank you so much!