CheaperWaste - Newcastle upon Tyne

Anna K.

I signed a contract with Waste Managed and paid in advance. They promised to deliver waste containers — not once, not twice, but THREE times — and failed every single time. No explanation, no accountability, just delay after delay.I gave them more than enough time and even a final written deadline. Still nothing. After over a month without receiving the bins, I terminated the contract due to their clear breach.And then? They had the nerve to demand a £600 + VAT exit fee, even though their own terms clearly list other (much lower) cancellation charges — which don’t even apply when the fault is on their side.
The whole experience was a waste of time, money and patience. This company is unreliable, unprofessional, and borderline dishonest.If you run a serious business, stay away. There are better, more transparent companies out there.

Zee

If i could give them 0 i would have. Absolute scum bags. I took over a business that had a contract with them, 2 weeks into my new business i called them to let them know the bins hadn’t been collected and change the name on the contract. I was told that a name change was not possible and that i would have to take out a new contract. I was give a price over the phone that seemed reasonable, so i asked for a written contract via email, the price was completely different in the email and had extra charges that wasnt mentioned when i specifically asked are there additional charges. So i called them back and told them that i did not agree with the written contract and that i would not be signing it. They collected their bin a week later and i signed a contract with chambers. 3 years later i found they had filed for a ccj in my name for the value of £2000. How a company with 1700 1 star review still operates is beyond me. Owners need to be held accountable for what they have put people thru.

nuriddin S.

Really really bad company, new joiners please Do Not make Contract with them. I am facing big problems. They promising and making contract to take your money. They don’t come on time instead 5 time a week they come only 1 time. They always apology nothing else. They middle man therefore there is no one who can help you.
I am paying extra for private bin collectors and spending a lot of fees. And waste bags staring more days smelling even councils came to us because residents complain. PLEASE PLEASE DO NOT MAKE CONTRACT. Instead make biffa, first mile and many more. Even 3 weeks pass and I want to cancelled but no chance. How bad experience I have got.

Chelsea

Avoid at all costs. Rude customer service. Waste collections are never on time and often completely missed, I've gone months without collections even though they were still taking the money and refused to refund me. Extortionate Price increases each year. Refuse to let you unsubscribe from their auto renewal until a couple months before it does.
Honestly the worst company I've ever worked with.

Thomas P.

Absolutely Appalling Waste Collection Service – Avoid!
I am writing this review out of sheer frustration with waste managed . This company consistently fails to deliver on its services, and I deeply regret not reading reviews from other customers before signing up.
My waste collection is supposed to be a monthly service, yet it's now July and my last collection was in April! This means I've gone three months without a single waste pickup, despite payments being taken regularly and on time. This isn't an isolated incident; they frequently miss scheduled pickups and often don't collect at all.
I've tried numerous times to contact them by phone and email, but it's completely useless. All I ever get are excuses and promises of new collection dates that never materialise. They are happy to take my money, but utterly fail to provide the service I'm paying for.
This company is unreliable, unresponsive, and frankly, a rip-off. Save yourself the headache and choose another waste collection provider.

Yasin S.

Avoid this company at all costs.
They didn't collect the bins for months and months. After complaining many times, the bin was collected once in a blue moon. The company seems to be a scam. I asked an agent (who was very rude) on the phone to terminate my contract; he said I would have to pay £350 for termination and that my contract (which I never renewed) would end in December 2025. Now after 2 months, again when I rang for missed bin collections, I asked again when the contract was ending; they said June 2026. They don't give you an option to terminate the contract without paying a large sum of money. Meanwhile, in about 3 years, they increased the monthly charge from £36 to £96 for a bin collection once in a fortnight.

Dragos E.

I signed a contract with Waste Managed in early April 2025, with collections set to begin on 2 May 2025, but as of 4 June 2025, no collection has taken place—yet I’ve been charged monthly.
I’ve made over seven complaints: empty promises, no refund, and no clear explanation.
This company is unreliable, unprofessional, and avoids accountability. I’ve escalated it via Citizens Advice and may report to Trading Standards.
Stay clear of Waste Managed.

Lory Z.

Crooks
Extremely Disappointed – Avoid This Company at All Costs

I’ve had an absolutely awful experience with this company. They have not collected my bins for 7 weeks, despite multiple calls and emails. Every time I contact them, I’m given a different excuse or vague promise that “someone will be in touch” – yet nothing ever happens. It’s been nothing but a frustrating runaround.

To make matters worse, they refuse to let me cancel my contract without charging a fee – even though they’re not providing the service I’m paying for. They continue to take money from my account every month without delivering the basic service of bin collection.

This is completely unacceptable and borders on unethical. I feel trapped in a contract with a company that doesn’t fulfill its obligations. If you’re considering using them, save yourself the stress and look elsewhere. I wouldn’t recommend this company to