Clearance and Clean Up Sheffield - Sheffield

Robert W.

Due to council bin men being on strike we ( 40 retirement apartment development ) decided to use your service, couldn't fault a thing, 2 very pleasant courteous guys came and took everything away leaving no mess, would definitely use your service again, can highly recommend. THANKS

Dean Y.

What a brilliant service you provided. Your guys went above and beyond what I expected. They were professional, courteous and very helpful and understanding. Thanks to the service your collection men provided today I will be using you again and recommend you in the future. Please give your collection guys a big pat on the back and a bonus, they deserve it. Well done!

Alan G.

Booked to remove a large chesterfield & chair based on their website image of nice vans with men in high viz jackets. What I got was a tatty old van with side mesh the same as the councils use when they clear fly tipping and not the same company Be very aware they portray one thing on website charge top rate and then send any body with an old van to remove

Nick H.

Shocking service - Damage to property and didn't fulfil the quote - Read on to see why...

I sent over a quote with pictures of rubbish and pile of wood I needed clearing. As I have a bad back so I didn't go for a skip and load it myself. The guys turned up on time and took the pile of rubbish but left the pile of wood as apparenty it wasn't on the quote. I showed the guys the quote clearly showing the pile of wood and also decription in quote stating 'pile of wood'. They said sorry but no room left on the van and quickly left. This was very annoying because the wood was the main heavy part I wanted removed due to my bad back. Now I'm left with the wood and have to pay another company to come and finish the job they didnt want to do.

Unfortunately that was just the start of the problems. The next day I realise the whole side of my car has scratches all down the side from bumper to bumper, even the wheels, from where they had dragged their big dirty bag of rubbish across (see attached pictures of the damage).
When contacting Clearence and Clean Up they said they would look in to it and come back with 'The guys clearing the rubbish deny everything and could only take any action if there was CCTV footage' I was hoping my neighbours CCTV would have picked it up but unfortunately after checking it did not cover the area as it was blocked by their van they were loading. I said 'what else could have been dragged down the car of the car that morning, you can see the only rought from the rubbish to their van was to squeeze past the car, you can even still see small remains of the rubbish attached to the car' it was so clearly done by them. The silly thing is we could have easily moved the car if they could have been bothered to ask as my partner was still at home.
As a family of car enthusiasts we were devastated by the damage cause and the expence and hassle of having to deal with the repairs ourselves.
So after lots of emails etc I was offered a small refund for the wood not being cleared as per the quote and they didnt want to know about the damage to the car as no CCTV, just pictures.
So almost £1000 later at the body shop and time wasted sorting it all out I'm left with a car that has now been damage repaired and still have the pile of wood to deal with. What an absolute joke of a company.

If you respect your property please aviod this company at all costs, as they have no respect what so ever.

Order ref/inv number 34164

Chris W.

Unfortunately the team did not turn up at all during the 7.30am to 1pm time slot. At 1.30 the operator was unable to contact the team and did not know where they were. She quickly agreed to refund the £97 cost, which is a point in their favour. But very disappointing to find this company was not reliable.

Anna S.

Excellent service. I wanted my old sofa removed as I was getting a new one. The customer service and removal men were friendly, helpful and professional. Thank you and I would highly recommend their service.

Kevin B.

Very best of service from start to finish. Called to book service with a very helpful staff member who took booking. On the day of the booking van turned up with two staff members who helped out and cleared all the items I needed to get rid off. Could not fault the service provided. Would highly recommend using this service.

Jason C.

Great company, very easy booking process and friendly staff on the phone. Had Liam and Connor arrive and they were both professional, friendly and very efficient. Would highly recommend Clearance and Cleanup to anyone