Clearground Ltd - Birkenhead

Mitch K.

I am a commercial property manager that has worked with Clearground over a number of years now. I’ve always had excellent service for a fair price. They have a good range of services which align perfectly with our needs across the portfolio we look after. I strongly recommend them to anybody in the industry.

Ryan T.

😡😡😡 Absolute joke of a company to work for I have been a subcontractor for over 12 years and never dealt with this kind of experience. I am fully awere their is two side to a story so I’ll gladly welcome the response.

I was asked to jump on a job for them at the last minuets on a Friday afternoon. I took on the work, traveled to Liverpool on the Monday. Morning the lad clear ground had arranged for me to work with was unable to attend site on the Monday morning. He was now going to start on the Tuesday. I spoke with Danielle Jackson at ClearGround regarding what to do. She informed me to go to the hotel and attend Tuesday. As I’ve got a free day I had a walk around Liverpool and a few beers in my hotel room. Tuesday come The said lad from Monday turns up and leaves site ( says he is off home playing golf ) non I’m back on the phone to Danielle explaining this situation. I’m told once again don’t worry go back to your hotel ( Another free Day ) so a few beers and something to eat in my Hotel room. Wednesday I had a new lad with me. All good and well until he leaves site at dinner. ( Back on the phone to Danielle ) As I’m walking to my hotel I become to feel unwell I was up all night with a 24hr sickness bug I was not able to attend work on Thursday morning as I had been up through the night. I was catching up on my sleep. Now clearly ClearGround was not happy about this. After speaking with Danielle she informed me she had canceled my room and I was to go Home. So I packed my things still feeling under the weather I checked out of the hotel and traveled home. On the Friday afternoon as I was on site Monday / Wednesday I was still invoicing for my time. However on the following Thursday Danielle Emails me saying my invoice is on hold as I have caused Damage to the sink in the hotel if I wish to discuss this please ring her. ( I tried to ring here twice and got no answer. I took this upon my self to ring the hotel and they told me this was lies no damage was reported in my room and they had not been charged. I tried to ring Danielle again. No joy, so then I emailed her saying I’ve called her bluff and I think you are retrying to get out of paying me. All Day on the Friday I was trying to get through to her. I got a email saying my wage won’t be paid as the hotel room was a mess and they had to get a cleaner in. A few empty beer bottles and some bits of rubbish a dirty towel on the bathroom floor the normal state you leave a hotel ( this is what they have cleaners for ) No Danielle Jackson as changed her mind more time ms than she changers her knickers she is withholding my wage as I turned up unfit for work.😀😀😃 let’s just Recap this is now 3 separate excuses still won’t communicate with as she asked. My partner is getting very frustrated and calls Danielle herself Surprisingly she answered to my partner, My partner told her to basically pay or she was going to go down to her office and bang on her head. Half a hour goes buy and I nice chap out the office gets on the phone discussing these maters and say he is going to pay me 2 of the 3 dags and investigate the allegations. Tuesday afternoon I spoke with the same chap I dole with on the Friday says he is basically going to put it to bed and knock 50 quid off the outstanding day.

It just screams a Quilty conscious

Hamza P.

The lads Callum and Ste came out and were very friendly and prompt with their services. Although the job was messy they managed to clean the area up without us asking. Top service top company!!

Tom S.

Definitely one of the most professional companies I have had the pleasure of working with in a long time. Jenna & the whole team have been so accommodating & more than helpful - nothing was a problem and any issues that did try to creep in, a solution was provided immediately. Reliability was incredible! Highly recommended!

Aiste C.

Had a great experience with Clearground. Their customer service is top-notch - they always go above and beyond to ensure I have a smooth and prompt response to any queries. Highly recommended!

Rhiann

I would just like to say a big thank you to Ste and Callum from Clearground for all the hard work unblocking our drains! Perfect example of great service well done👏

Takis M.

We use this company for our city centre hotel in Liverpool. They have always been able to work with us for waste management, window cleaning and more. They went the extra mile during lockdown when we needed reduced collections at a moment's notice. They were happy to support our cause! Highly recommended!

miguel V.

Fantastic job , callum and steve were fantastic and very polite. They were top notch and top of the league service .
Thank you very much