Cramlington Delivery Office - Cramlington

The Cramlington Delivery Office is a Royal Mail facility located at the address Crow Hall Ln, Cramlington NE23 1DJ, United Kingdom. The office offers shipping and mailing services, making it an ideal spot for those who need to send or receive packages. The office also boasts a wheelchair-accessible car park and entrance, making it convenient for all users.

Specialties

• Shipping and mailing service
• Post office

Other Points of Interest

• Wheelchair-accessible car park
• Wheelchair-accessible entrance
• Delivery services

This company has received 59 reviews on Google My Business. The average opinion rating is 1.5/5, indicating that there is room for improvement in terms of customer satisfaction. To contact the Cramlington Delivery Office, call Phone: 3457740740 or visit their website at royalmail.com.

👍 Reviews of Cramlington Delivery Office

Andrea G.

1/5

After non delivery of a parcel I called the phone number given for this sorting office. It went to a call centre not the sorting office. After a 30 minute wait a unhelpful agent wouldn't call the actual office as the parcel wasn't tracked. No wonder they are loosing money. There are better services.

helen G.

1/5

We have been waiting for important Nhs test results and appointment letters and the postman continually keeps posting them through the wrong doors!! The name and address is correct on the letters so he has no excuse for putting them in the wrong letterboxes. Fortunately some of our neighbours have been kind enough to repost them through our door but I hate to think how many have been lost!!

Tony S.

1/5

Absolutely shocking postal service
Items delivered to the wrong address, items delivered to my house for different addresses and random people posting letters through the door which have obviously been posted through their doors,
I wonder what mail I never receive?

ratheesh C.

1/5

They put a card inside the door on the first delivery date as i was in deep sleep after my night shifts. So in the card they mentioned the date as 16/12 @16.20. The next day i waited whole day for the parcel. Nobody rang bell or know the door. The card says next delivery is on next working day. But noone popped up 😰 so sad

Rick S.

1/5

Pointless hours, tried to get it sent to a local post office, 4 days later it’s not moved, so now I have to work around them. Rubbish

Chris K.

1/5

They've carried on as if the plandemic was still in place. This place is only open 2 hours a day 8 till 10 in the morning. It's a wonder they bother to open at all. Customer service doesn't come into it. Typical royal mail.

Andrew (.

1/5

What is the point of this place? Its open for 2hrs during school run times 🤣. 8am till 10am? Totally stupid. Someones being paid to open up, sit for 2hrs or less then close up before anyone who isnt retired or single can get there to collect a parcel.

Karen H.

1/5

Why have delivery office opening times when everyone is at work? I've lost count of how many times the opening hours have changed over the past few years. It's ridiculous, 2 hours on a Monday, seriously?
The royal mail generally is rubbish these days. Recently posted a parcel, guaranteed next day delivery by 1pm, 2 weeks later it finally arrived, not so much as an apology for their incompetence!By the way as of my visit to collect a parcel today they are now closed Friday, Saturday and Sundays!