Draincare Direct Ltd - Staines

Gerry N.

Both the office staff on the phone and the workman on site were excellent: helpful, courteous knowledgeable and efficient. Arrived exactly on time, completed the job to a high standard with no fuss and a reasonable price. Excellent!

George G.

Knowledgeable and friendly service received from Jack who took the time to explain the various steps needed for the checks and survey including the final report. Sarah from their office was very professional and helpful. Highly recommended!

Eaton P.

Our 'go to' drain care experts. The engineers are always friendly and polite, they work cleanly and professionally and provide photographs of the work they've carried out together with detailed reports. I cannot recommend Jack and his team highly enough, I wouldn't use anyone else.

Azam N.

We have used Draincare Direct Ltd before, and once again they delivered an outstanding service at our property in Kilburn. Just like last time, they were fast, professional, and very reliable.

A big thank you to Jack, who did an excellent job. He was friendly, knowledgeable, and completed the work quickly without any issues. Their consistency and quality of service are truly impressive.

I highly recommend Draincare Direct Ltd for anyone needing drain cleaning, unblocking, or emergency drainage work. They never disappoint!

— Malik Nazeer

James B.

Exceptional service, problem found, and solved. The excellent service began starting with the phone call which Sarah took and then promptly and conveniently making arrangements for the visit to sort out our drains

David arrived on time, as expected and got to work promptly. I had a new problem in a different building and within minutes David had figured out what was astray, and got to work, it was a serious self inflicted toilet roll berg in the drain in the garden! And he resolved it all in no time at all.

A deligtful gentleman, David was great at communicating, explained as he went and was effective, with great care and attention to detail.

Amazing service, problem solved. The excellent service with the phone call which Sarah took and then promptly and conveniently making arrangements for the visit to sort out our drains. Jack and Nicoli arrived at the time that was committed to and had the complex job resolved, following thorough investigation and clearly identifying where we had a problem. I was very impressed with the communication and the visual aids they use and how they involve the customer at crucial steps. Overall, we were delighted with the job but the courtesy, pleasantness and professionalism of everyone involved was really very impressive.

Sam T.

Having recently rectified recent issues with our external plumbing, and subsequently providing a survey for an underground pipe rectification on our property, I couldn't recommend Draincare highly enough.

Jack and the team have been consistently helpful, professional and always clear in their communication. The work they have done has been to a high standard and always as they described.

After months of trying to find a reputable plumber, these guys have been a breath of fresh air!

Stephen O.

Really impressed with Jack and the team from DrainCare Direct - The team are 1st class and I would fully recommend them.
We had lots of issues with the external / internal drains which were proving to be a nightmare ! Anyway, Jack and the team came, fully resolved the issues, and put everything back in its place -

Thanks again -

Tricia M.

When things are coming up into your shower rather than draining away from it you need quick action! Draincare Direct is brilliant . Twice on different jobs I have had to call them out at a weekend, when it always happens, and they were there within hours . Jack is great and is supported superbly by Sarah in the office , I couldn't recommend them more, Thank you !