EMR Hartlepool - Hartlepool

C

Sign and website advertises opening at 7am. Arrived at 7am, gates still closed at 7:20am. Plenty of people in hi vis’ walking around inside with coffees etc, yet can’t open. Phone number goes unanswered as it’s a generic line. The woman in the office tried to be helpful but there’s only so much she can do working with this. Once you manage to get inside it’s not obvious where to go, “round the blue containers”… which are everywhere. Wouldn’t bother with this hassle, easier to let the scrap man collect.

NJS Services

Total scam company this one, They took one of our vehicles and scrapped it without the owner permission, some garage just passed them our car they didnt do any checks to see who the vehicle belonged to, they just scrapped it even though the vehicle was not scrap, £1600 car just used as scrap metal.

This company wants closing down, they cearly breaking the law, How can you scrap a car when we have the logbook and its in our name.

They basically profited from scraping our vehicle and the poice say theres nothing they can do about it. So we are out of pocket £1600 the Garage profits, these profit from it, We end up with one vehicle down and they wont even tell us when the vehicle was scrapped, it only went to a garage for gearbox change and we suspect the garage damaged something on the vehicle and you let him scrap it to hide the evidence is all we can presume.

Disgusting company, so what this basically tells you folks, they have the right to steal cars from the street and scrap them and there aint nothing you can do about it once its been scrapped.

They are clearly not checking documents or paperwork before scrapping other peoples vehicles. You did not have permission to scrap our vehicle which was not scrap. Nothing was signed over, we still have the logbook and what ever scam you have going on with these garages is a disgrace.

Had you of checked the paperwork this review would not be going on, but as you failed to follow procedure we down over £1600.

Complete joke of a company.

Richie Hammond

Don't go on a Saturday morning the bloke on the desk can't be arsed at all simple question like are my bank details correct and it stumped him 2 hours I got told my payment will be in and still nothing probable sent to a different account!... get better staff who are better trained to use a computer!

Mark Smith

Very poor and slow,took 2 hours to get in,weighbridge operative allowed a driver to push in jumping past 3 drivers waiting outside,response was “well he’s on the bridge now,what can I do?”you could of sent him back outside!got weighed in,took 1hour and 10 mins to get to where I needed to be to get loaded?really?no problems with the guys that loaded me,great job,but very poor experience otherwise

Christine Young

Receptionist said see her. Went down only find she had left early and no one to able to logon to open an account for me. Trip and time wasted.

Arfon Roberts

Don't know if it was a bit luck but a quick turnaround and pleasant staff

Philip Laidlaw

Great set of lads and lasse's always on hand to help and advise

michael cotson

Delivery right on time would recommend