Falkland Surgery - Great Yarmouth

Introduction

Nestled in the heart of Bradwell, Great Yarmouth, Falkland Surgery is a prominent public medical center committed to providing high-quality healthcare services to its local community. With a focus on delivering comprehensive and compassionate care, this healthcare facility has been serving the residents of Bradwell and its surrounding areas for many years.

The surgery is situated at Falklands Surgery, Falkland Way, Bradwell, Great Yarmouth NR31 8RW, United Kingdom, ensuring easy accessibility for patients. The dedicated team of healthcare professionals at Falkland Surgery is passionate about delivering exceptional patient care, making it a trusted and valued resource for the local community.

Main Services

• Appointments: Falkland Surgery offers a streamlined appointment system, allowing patients to schedule, change, or cancel appointments with ease. The surgery provides a range of appointment options, including face-to-face consultations, telephone appointments, and online consultations via the NHS App.
• Prescriptions: The surgery manages repeat prescriptions efficiently, enabling patients to request refills online or by phone. Additionally, patients can find helpful information about their medications and nearby pharmacies through the surgery's website.
• Sick Notes: Falkland Surgery issues sick (fit) notes for patients who need time off work due to illness. The surgery also provides guidance on self-certification for short-term absences.
• Test Results: Patients can access their recent test results through the surgery's patient portal or by contacting the reception team. The website also offers advice on understanding and acting upon test results.
• Registration: Falkland Surgery welcomes new patients from the Bradwell area. Before registering, patients can check the surgery's catchment area and find out more about the registration process on the website.
• Health Advice and Information: The surgery's website provides a wealth of health advice and information, covering topics such as managing long-term conditions, staying healthy, and local healthcare services.

Location and Access

Falkland Surgery is conveniently located at Falkland Way, in the heart of Bradwell. The surgery is well-connected by public transportation, with several bus routes serving the area. Patients can reach the surgery by taking the following bus routes: FirstGroup's 1 and 1A, Konectbus' 801, and Stagecoach's X1.

For patients driving to the surgery, there is a dedicated wheelchair accessible parking lot available on-site. The parking area is spacious and well-maintained, ensuring easy access for patients with mobility issues. Additionally, the surgery offers a wheelchair accessible entrance and restroom to accommodate patients with special needs.

Featured Characteristics

• Patient-Centric Approach: Falkland Surgery prioritizes patient care and satisfaction. The dedicated team of healthcare professionals works tirelessly to ensure that each patient receives personalized and compassionate attention.
• Accredited Training Practice: The surgery serves as an accredited training practice for healthcare professionals, including medical students and GP registrars. This commitment to education and development helps maintain high standards of care within the practice.
• NHS Services: Falkland Surgery provides a comprehensive range of NHS services, including consultations, prescriptions, vaccinations, and health checks. The surgery also offers additional services, such as travel vaccinations and private medicals, at an extra cost.
• Online Services: Patients can access a range of online services through the surgery's website and the NHS App. These services include appointment booking, prescription requests, and access to medical records, enabling patients to manage their healthcare more efficiently.

Practical Information

Falkland Surgery is open Monday to Friday, from 8:00 AM to 6:30 PM. The surgery is closed on weekends and bank holidays. However, patients can still access healthcare services during these times by calling the NHS 111 service or visiting a local walk-in center.

To contact the surgery, patients can call the reception team on 1493442233. Alternatively, patients can visit the surgery's website, millwoodsurgery.co.uk, for more information about the services offered and to access online services.

Patient Reviews and Positive Aspects

Falkland Surgery has received 14 reviews on Google My Business, with an average rating of 3.1/5. Patients have praised the surgery for its excellent service, with many commending the compassionate and knowledgeable doctors, particularly Dr. Hammond. Patients have also noted the ease of obtaining appointments and the prompt response times from the medical team.

• Prompt Appointments: Several patients highlighted the convenience of scheduling appointments and the quick response times from the medical team. One patient mentioned, "I had no problem getting an appointment, he called me within an hour of me leaving my details at 8 am."
• Compassionate Care: Patients have praised the caring and empathetic nature of the doctors at Falkland Surgery. One patient commented, "Excellent service as usual, Dr. Hammond is a fantastic doctor."
• Easy Access: Patients have appreciated the surgery's convenient location, accessible parking, and wheelchair-friendly facilities. One patient noted, "Great location with accessible parking and a wheelchair-friendly entrance."

👍 Reviews of Falkland Surgery

Suzanne S.

5/5

Excellent service as usual, Dr. Hammond is a fantastic doctor, I had no problem getting an appointment, he called me within an hour of me leaving my details at 8am. He's very caring and brilliant at his job. This the 2nd time since covid hit that I've needed to be seen, I can't fault them at all. The man on reception was also very polite and helpful. I can't fault the service I received.

Julie R.

2/5

It's really appalling that they book you a phone call appointment and then don't call when you got contact them they
use the same excuses for the last time you didn't get your call staff sickness
Why can't they give you a call or send a text message when they know first thing in the morning instead of waiting till you contact them
Courtesy goes along way in my book and respect that some people are already stressed from shielding let alone having health conditions

peter C.

4/5

Had my covid jab here very good much better than my doctor s happy polite and professional what more could you ask

Adnan A.

1/5

Applied for registration. After one month of submission of application, they are telling to apply again. Staff has no idea what happened to first application. 😩😏😏

Robert E.

1/5

Telephone and you are waiting in a queue, sometimes No 20 then when you do get through an appointments now are 2 weeks away .

robert B.

1/5

Very difficult to contact and make an appointment phone constantly engaged Under staffed

David J.

3/5

One receptionist and one nurse technician. Not good.

Zandra C. (.

4/5

Friendly service - ole fashion smile!!