Health Care First - Pinfold Surgery - Leeds

❓ FAQ 👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: Pinfold Ln, Mickletown Methley, Methley, Leeds LS26 9LA, United Kingdom.
Phone: 1977664141.
Website: healthcarefirst.co.uk
Specialties: Doctor, General practitioner.
Other points of interest: On-site services, Language assistance, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Gender-neutral toilets, Toilet, LGBTQ+ friendly, Transgender safe space, Appointment required, Appointments recommended, Debit cards, Nursing room.
Opinions: This company has 94 reviews on Google My Business.
Average opinion: 2.9/5.

📌 Location of Health Care First - Pinfold Surgery

Health Care First - Pinfold Surgery Pinfold Ln, Mickletown Methley, Methley, Leeds LS26 9LA, United Kingdom

☎️1977664141

⏰ Open Hours of Health Care First - Pinfold Surgery

Monday: 8 am–6 pm
Tuesday: 8 am–12:30 pm
Wednesday: 8 am–6 pm
Thursday: 8 am–6 pm
Friday: 8 am–6 pm
Saturday: Closed
Sunday: Closed

Introduction

Health Care First - Pinfold Surgery, located at Pinfold Lane in Mickletown Methley, Leeds, is a prominent healthcare provider in the area, offering a wide range of services to cater to the diverse needs of its community. This comprehensive guide will delve into the main services provided, the surgery's location and accessibility, its unique features, practical information, and positive aspects highlighted in patient reviews.

Main Services

Health Care First - Pinfold Surgery offers a broad spectrum of medical services, ensuring that patients can access quality healthcare close to home. Here's a detailed list of their key services:

General Practice Services: The surgery provides a wide range of general practice services, including health checks, vaccinations, contraception advice, and management of chronic conditions such as diabetes and asthma.
Mental Health Support: The team offers mental health services, including support for anxiety, depression, and stress, as well as referrals to specialist services when required.
Child Health: They offer child health services, including baby clinics, immunizations, and advice on child health and development.
Minor Surgery: The surgery provides minor surgical procedures, such as the removal of skin lesions and joint injections.
Sexual Health: They offer sexual health services, including contraception, STI testing, and advice on safe sex.
Travel Vaccinations: The team provides travel vaccinations and advice for patients planning to travel abroad.

Location and Access

Health Care First - Pinfold Surgery is situated at Pinfold Lane in Mickletown Methley, Leeds, with the postcode LS26 9LA. It is conveniently located near the A64, providing easy access by car. The surgery is also serviced by several public transport options, with the nearest bus stop being 'Mickletown' on Pinfold Lane, which is served by several bus routes, including the 406 and 97.

For those who prefer to travel by train, the nearest station is Micklefield, approximately 1.5 miles away. The surgery has a wheelchair-accessible car park, ensuring that patients with mobility issues can access the facility with ease. Additionally, there is a wheelchair-accessible entrance and toilet within the surgery.

Featured Characteristics

Health Care First - Pinfold Surgery stands out due to several unique features that enhance the patient experience:

On-Site Services: The surgery has several on-site services, including a pharmacy, which allows patients to fill their prescriptions without leaving the premises.
Language Assistance: The team offers language assistance to patients who may have difficulty understanding or communicating in English, ensuring that language barriers do not hinder access to healthcare.
LGBTQ+ Friendly and Transgender Safe Space: The surgery is committed to providing a safe and inclusive environment for all patients, regardless of their sexual orientation or gender identity.
Appointment System: The surgery operates an appointment-based system, allowing patients to plan their visits in advance. Appointments can be made via the surgery's website, by phone, or in person.

Practical Information

Here's some practical information to help patients make the most of their visits to Health Care First - Pinfold Surgery:

Opening Hours: The surgery is open Monday to Friday, from 8:30 AM to 6:00 PM. It is closed on weekends and public holidays.
Contact Information: The surgery can be contacted via phone on 1977664141, or through their website at healthcarefirst.co.uk.
Payment Methods: The surgery accepts payment by debit cards.
Nursing Services: The surgery has a team of experienced nurses who provide a range of services, including health checks, vaccinations, and wound care.

Positive Aspects from Reviews

Health Care First - Pinfold Surgery has received 94 reviews on Google My Business, with an average rating of 2.9/5. Patients have praised several aspects of the surgery, including:

Caring and Professional Staff: Many patients have commended the staff for their kindness, professionalism, and willingness to go the extra mile to ensure patient comfort and well-being.
Easy Accessibility: Patients have praised the surgery's wheelchair-accessible features, making it easier for those with mobility issues to access the facility.
Convenient Location: Several patients have highlighted the surgery's convenient location, close to public transport links and major roads.

While the surgery has received some critical reviews, the overall consensus is that Health Care First - Pinfold Surgery provides a valuable service to the local community, with many patients expressing their appreciation for the care they receive.

👍 Reviews of Health Care First - Pinfold Surgery

Health Care First - Pinfold Surgery - Leeds

Mark W.

1/5

If I could give less than 1 star I would. You can never get an appointment, when you call, you're on hold for ages, when you finally get through you're told to call back tomorrow. You go online and the only appointments you can book are blood tests or smear tests. What about the rest of that don't require these appointments. It's absolutely shocking. I've started looking at other health care providers in the area as these are a complete waste of time. The people of the area deserve better healthcare than these cowboys.

William R.

1/5

They stop your prescription just days before you're going to run out. Put on your medical notes await pt to engage.
I went to two surgeries to engage on 5th Nov and told I have to wait a phone call at unknown time. Complaint and received a message guess what no reply is possible.
Still wating call for me PT to engage.
Why is it not possible to have a timed phone call appointment appointment confirmed by text message?

Becky R.

1/5

If I could give no star I would. Asked for an appointment on the system after working out which one still works. Requested Pinfold after 4.30. Got a text to say I had an appointment but no information given about when. Phoned the surgery today to be told my call would be answered in 17 mins, after 39 mins I got through and was given an appointment that was somewhere else at at 9.25 . I finally got through and eventually had to ask to speak to a manager as I kept being told no other appointments were available. Vicky, team leader who refused to give her name as she said she didn't have to give me that information finally got my daughter an appointment. It used to be a brilliant doctor's that is being run into the ground.

Ruth S.

1/5

I'm writing on behalf of my friend and neighbour. She is very partially sighted. She walked down the Methley road to try and get a doctor for a blood test. The receptionist was not much help, who failed to put on the records that my friend couldn't use text or email, and health care first sent her a text which had no chance of seeing. This so called Health care first should be called Health care last. Its damn outrageous how the practice in Methley can call themselves caring for the community. The whole system at Methley us a shambles and and are allowed to get away with it. I myself am a 75 year old women and have found the system is run by idiots and money grabbing bureaucrats need to go away so we can have a better run system. I'm so angry the way my 75 year old friend was treated. She struggles and trys her hardest to do mist things even though her sight is only very poor.
DO SOMETHING ABOUT THIS BEFORE SOMEONE DIES BECAUSE OF YOUR NEGLIGENCE

Janet P.

5/5

Had a terrible coughing fit while visiting the doctors everyone was very kind and nurse took me into room took my temp which was high listened to my chest turned out I had as chest infection was given Antibiotics thank you so much for the care and attention given to me can't praise you enough Excellent care given
Kindest Regards
Janet Portman

Ben C.

4/5

I went to the surgery today for a check up. The staff at the reception was friendly and Dr Alfagi was efficient and helpful too. He took the effort to use the image of the relevant organ to explain why I could get the symptoms which I was worried about. This was the appointment I got two weeks on the same day I requested via NHS app. The fact I had to wait for two weeks may not be directly related to the staff of the surgery but the management.

Layla B.

1/5

What was a fantastic GP Service is now diabolical.
GP apps are impossible to get. You are on hold forever and get told random times you will be answered...9 mins, 38 mins, 12 mins, 61 mins, 21 mins - it isn't logical.
You can't get an appt that isn't same day and is impossible for those who work / childcare.
You constantly get fobbed off with physio links, vitamin D letters etc, but zero actual care or preventative care.
Just a GP appointment for anyone is now like Gold dust.
So very sad.
Awful, awful service.

David F.

1/5

Why can't I give 0 stars? Shocking.

Need to see a GP for an issue? No chance - just go to A&E is what I'm told.

Need to organise a repeat prescription for a minor? No chance - They just rush and order the first thing they see, rather than reading the letter from the specialist properly...

Need to speak to someone about a mistaken prescription? No chance - Surgery is shut from 12:30, you have to call.

Need to use the call service? - No chance... unless you've got 90 minutes to sit on hold.

I don't blame the staff at the centre, they seem to be trying to do their jobs. Reception have been nothing but helpful and great every time I've been in. You can tell they're sick of having to deal with annoyed, frustrated patients.