Lava’s Garage Ltd Stornoway - Isle of Lewis

Lava's Garage Ltd Stornoway is a reputable auto repair shop located at Address: Marybank, Stornoway, Isle of Lewis HS2 0DF, United Kingdom. They can be reached by phone at 1851702326 and on their website lavasgarage.co.uk.

Specialties: This company specializes in auto repair services and offers various points of interest, making it an ideal choice for individuals seeking quality automobile care.

• Wheelchair-accessible car park: Lava's Garage has a designated parking area for those who require it.
• Wheelchair-accessible entrance: The establishment boasts a convenient entrance that caters to individuals with mobility challenges.
• Mechanic: Their team of skilled mechanics is well-equipped to handle a wide range of vehicle issues.
• Appointments recommended: While walk-ins are welcome, it is recommended to book an appointment in advance to secure prompt service.
• Credit cards: The company accepts various forms of payment, including credit cards, debit cards, and NFC mobile payments.

Opinions: Lava's Garage Ltd Stornoway has garnered 26 reviews on Google My Business.

Average opinion: The company has an impressive average rating of 4.4/5, indicating a high level of customer satisfaction.

👍 Reviews of Lava’s Garage Ltd Stornoway

Annina B. S.

1/5

Vey unfriendly staff, did not even want to help us jump start car. Then went to other garage and they fixed car in under an hour! Would not recommend at all using this garage in case of a car breakdown.

Gary R.

2/5

They TOTALLY refused to go the extra mile. I had to walk up and down the hill 4 times in 2 days. It would literally have taken them 2 minutes to drive to my place. I timed it.
It was my fault initially, as I forgot to leave the wheel key within the vehicle when I emptied it. I walked up the hill when I was able. It was a harder slog on my dodgy legs than expected and I was soaked on arrival.
"We can't be going up and down that hill all day!" the harridan informed me when I walked in and mentioned my disappointment at the decline to come get the key. She snarled back at me like this was her thing. I was not happy at all at that and I told her. She simply disappeared slamming the door behind her, .
My delay in getting up back there on my shaky pins meant they'd lost 3 working hours and didn't finish until 5:30. I was in another meeting by then: they kindly offered to put the car away inside overnight.
Next morning, after some muscle stretching (and all the squalls had ended) I ventured up on foot again to pay and retrieve my vehicle.
The harridan refused to serve me: Kindness not a part of her toolkit. They sorted the M-O-T, replacing a previously noted track rod end; same with a missing bolt underneath (yet the associated rattle remains?), but made no headway with my water ingress issue (and simply gave up). They had no interest in it but didn't inform me until I went to pick it up.
Kinda wasted a day with that problem not getting fixed. I'll go somewhere else less hilly and a tad more humane.

Frank V. J.

5/5

Been with Lava's Garage for many years. Serviced my cars and vans. Always a courteous and pleasant reception by the office and engineering staff. Superb and reliable service at a good price. Highly recommended.

Juliet J.

5/5

So grateful to this garage! We were on holiday walking and sightseeing Lewis and Harris when a warning light came on - brake fluid very low. Not knowing if we had a leak (the car was bought new for this holiday) we couldn't carry on. They kindly fitted us in Monday morning, checked for leaks and changed the brake fluid. We were on our way 45 minutes later. Thank you so much.

Andy H.

5/5

Tourist on holiday when the linkage on my wipers snapped. Was dreading a drive the length of Skye in heavy rain. These guys fixed and welded it within 30 minutes, charged me a nominal price and sent me happily on my way. Fantastic service.

ally M.

5/5

Handy wee petrol.station friendly and helpful staff

Paul G.

5/5

Booked an appointment for 11am to have my Clio to have its front wheels aligned.(Tracking). I arrived a little earlier but after a few minutes the mechanic came and asked me to drive into the garage. My Clio had its MOT only a few days before, but the journey from home to Stornoway convinced me that tracking was necessary. I had two new tyres fitted due to excessive wear on the outer tyre tread. Then proceeded to the garage for tracking. The mechanic was courteous and seemed very knowledgeable and efficient. I would have no problems recommending this garage for wheel alignment but I don't know about their servicing or vehicle repairs so I won't leave a feedback on the garage overall.

emanuele F.

2/5

Went in for an quick check. They did it immediately (just some rust removal), but they charged more than 50 pounds for 45 minutes of work. Tourist price, unfortunately.