NAPA Auto Parts (Southampton) - Southampton

NAPA Auto Parts (Southampton) is a well-known and established auto parts store located in Southampton, UK. The store is situated at Unit B Bond St, Northam, Southampton SO14 5QA, and can be easily reached by various means of transportation. If you prefer to travel by car, there are wheelchair-accessible parking spaces available for your convenience. Additionally, the store is wheelchair-accessible, making it easy for everyone to shop for their auto parts needs.

When it comes to their product offerings, NAPA Auto Parts (Southampton) has an extensive range of auto parts for various makes and models of vehicles. Their inventory includes batteries, credit cards, and debit cards are accepted as payment methods. Moreover, the store offers delivery, in-store pickup, and same-day delivery services, making it easy for customers to get their auto parts quickly and efficiently.

One of the standout features of NAPA Auto Parts (Southampton) is their exceptional customer service. The store is committed to providing customers with the best possible shopping experience, and their knowledgeable and friendly staff are always on hand to answer any questions and help customers find the right auto parts for their needs.

According to Google My Business, NAPA Auto Parts (Southampton) has received an impressive 80 reviews, with an average rating of 4.2 out of 5. This is a testament to the store's commitment to providing high-quality products and excellent customer service.

If you're looking for an auto parts store that offers a wide range of products, convenient shopping options, and exceptional customer service, NAPA Auto Parts (Southampton) is an excellent choice. Their commitment to accessibility, delivery services, and same-day delivery make them a convenient option for busy individuals who need their auto parts quickly.

Reviews of NAPA Auto Parts (Southampton)

Barsan Emanuel

5/5

Randomly found them,but realised they have in a 80% average the best price for value in town.
Despite the very good price, parts are of a high quality,never had a problem.Very realible supplier. Recommend

Fa Rid

1/5

I had an extremely disappointing experience at this
Center. I visited twice and both times were frustrating. The first time, they asked if I had an account with them. Since I didn't, they told me there was no salesperson available and I had to come back the next day. When I returned the following day to get an oil filter, I was told they were too busy answering phones and there was no salesperson to assist me. Two days in a row, I received no help at all. Their customer service is severely lacking, and I will never go there again.

Louise Lansbury

3/5

Don't like giving low scores, Kimbers is normally very good.
Purchased 2 x hubs, first set was wrong size, tried to return the same day but they closed due to short staff, but yet 6 people working on the computers?
Next day tried to return again, still closed, had to complain to get entry to warehouse side. Given new hubs.
Got hubs home, opened them up and they were damaged.
Returned same day, was accused of dropping them which made us quite upset.
Requested refund, they had a mechanic look at the parts to see if we were genuine....
Not impressed.
Refund received.

rachael holmes

1/5

no parking for customers they think more of there vans then customers parking on double yellow lines

Martin Hayward

1/5

I have been a customer of this business for over 30 years. Today I rang to ask if a part is available. Kelly or Kerry spoke to me and said we are short staffed, the trade counter is closed I can't help you. What difference does that make to me just tell me if the part is available or not it would just take 2 minutes? Not impressed. Went to main dealer.

Vetuzemburuka Kuhanga

1/5

Always lack of stuff and stuff are really not helpful

Danny Cotter

5/5

My car fell it's mot and the garage quoted me over the top to fix my motor vehicle, so i did some research and phoned a few places and asked a friend, and he made a phone call and sent me a new price which really shocked me as both bits I needed was a lot cheaper than the cheapest part the garage quoted me which was silly money. I got both parts for 150 ish including vat my mate fitted for £75 ..grand total £225 garage quoted over £600 Mrs was getting robbed ... so thank you H.kimber you saved us money. I would highly recommend going to them first if you ever feel like you are being ripped off

Tom H

5/5

Most parts they stock and if something needs ordering its usually delivered same day. Parts are reasonably priced. Very helpful staff. Great service overall.