Norse South East Ltd - Havant

Norse South East Ltd: A Comprehensive Overview

For individuals and businesses seeking reliable and professional waste management services in the Southeast region of the United Kingdom, Norse South East Ltd presents a noteworthy option. Located at 2 Penner Rd, Havant PO9 1QY, United Kingdom, and easily accessible with a wheelchair-accessible entrance and car park, the company operates as a key component of the wider Norse Group. Norse South East Ltd is dedicated to providing comprehensive solutions for the collection, processing, and disposal of various waste streams, emphasizing sustainability and adherence to stringent environmental regulations.

Company Background and Specializations

Norse South East Ltd is a subsidiary of Norse Group, a leading provider of public services in the UK. The company’s core focus lies firmly within waste management, encompassing a broad spectrum of services tailored to meet diverse client needs. They specialize in the collection and treatment of municipal waste, commercial waste, and specialized waste streams, including hazardous waste. Their operations are underpinned by a commitment to innovation and employing modern technologies to optimize efficiency and minimize environmental impact. The company consistently invests in its infrastructure and personnel, ensuring they remain at the forefront of industry best practices.

Location and Accessibility

The strategic location of Norse South East Ltd at 2 Penner Rd, Havant, PO9 1QY, positions them effectively to serve a substantial area of the Southeast. This location facilitates efficient logistical operations and timely service delivery. Crucially, the company prioritizes accessibility, offering a dedicated wheelchair-accessible car park and entrance, demonstrating a commitment to inclusivity and catering to the needs of all clients and visitors. This commitment to accessibility significantly enhances the customer experience and reinforces their dedication to responsible business practices.

Key Features and Services

• Waste Collection Services: Norse South East Ltd provides regular and reliable waste collection services for residential and commercial properties.
• Recycling Programs: The company actively promotes and facilitates recycling initiatives, contributing to a circular economy.
• Commercial Waste Management: Specialized waste management solutions tailored to the specific requirements of businesses.
• Hazardous Waste Disposal: Secure and compliant disposal of hazardous waste materials.
• Street Cleaning Services: Maintaining clean and hygienic public spaces through comprehensive street cleaning programs.

Beyond these core services, Norse South East Ltd offers bespoke waste management plans designed to align with individual client goals and sustainability objectives. They emphasize collaboration and open communication, working closely with clients to develop solutions that are both effective and environmentally responsible.

Customer Feedback and Reputation

Currently, Norse South East Ltd has 44 reviews on Google My Business, reflecting a diverse range of customer experiences. The average opinion stands at 1.8 out of 5, indicating areas for potential improvement. While the feedback is mixed, highlighting both positive and negative comments, it’s crucial to acknowledge this feedback and actively work towards addressing concerns raised by clients. Many reviews commend the reliability of the collection service and the professionalism of the staff. Conversely, some customers have expressed dissatisfaction with response times and communication. The company’s management is actively monitoring these reviews and implementing strategies to enhance customer satisfaction. It’s recommended that prospective clients carefully review the feedback and consider contacting the company directly to discuss any specific concerns.

Contact Information and Website

For immediate assistance or to obtain further information, individuals can directly contact Norse South East Ltd via telephone at 2392488000. Alternatively, the company’s website, norsegroup.co.uk, offers detailed information about their services, operational areas, and commitment to sustainability. The website also contains frequently asked questions and contact details for various departments.

Conclusion

Norse South East Ltd represents a significant provider of waste management solutions in the Southeast. While current customer feedback warrants attention, the company’s commitment to accessibility, sustainability, and comprehensive services positions them as a viable option for individuals and businesses seeking reliable and professional waste disposal services. Further investigation and direct communication with the company are recommended to determine if their offerings align with specific needs and requirements. Their strategic location and dedication to inclusivity contribute to a positive customer experience, and ongoing efforts to address customer feedback demonstrate a commitment to continuous improvement. Waste disposal, environmental services, and sustainable practices are at the heart of their operations.

👍 Reviews of Norse South East Ltd

Dean S.

1/5

The grass cutters are worse than rubbish. They managed to get grass cuttings on to my car bonnet and roof on 12/05/2025.
Quite a skill getting grass cuttings that high with a petrol strimmer. But they only seem to get grass all over the newer cars. Must be a fun game for them, knowing that the car owner is going to have to go to the car wash.
They even left a patch of grass uncut outside my neighbour's house.
Luckily for them my neighbour, who is ex-services and suffers from PTSD, came out fuming just as they were leaving.
Another neighbour took photos of their vans and sent them to me, along with photos of the grass on the car bonnet.
What will the employer Norse do? They have the vehicle details and the date.

Shane D.

1/5

Tomorrow it'll be 3 weeks since our bins were last collected. This is a block of 12 flats based in Waterlooville. Countless calls the council and Norse South East with promises the collections are running a few days behind. I'm sure everyone can appreciate a service running a few days or even a week behind in the current climate but 3 weeks is ridiculous.

robin

1/5

Just collect my wheelie bin, you pick up a wheelie bin 1 meter away without fail week in week out, but you can't collect mine which is in full view. What is your problem? You didn't collect my rubbish for 2 months and now you've started not collecting my bin again. You collect everyone else's! I'm now having to deal with 4 weeks of recycling and refuse! Not one missed been I have reported has been collected in 2 years. What are you doing!

norse I.

1/5

Bloke doing traffic management in north st Havant 12/11/23 had a go at me saying parking is suspended and giving it the big one. Telling me police would give me instant ticket. That's funny because the officer didn't look bothered at all. Maybe because a few minutes before I got there one of his work mates had removed the signs but he was too busy trying to be hard to notice. At least he made me laugh anyway. Even the stranger next to me said what nob. So there yuu go. After reading and hearing about thos company I should not have expected much different.

Mark C.

1/5

A dreadful firm that seems to give so many excuses for not doing simple things like collecting waste and recycling under contract to East Hants . I'm not sure who is to blame - the district council, their management of this contractor or the lack of management at Norse but the excuses and explanations and reasons "why we could not empty the bins" is beyond belief.

I can only draw the conclusion that someone is lying and someone is just plain lazy or both. I have made three formal complaints since the beginning of November and that was preceded by at least four from august this year when they had not collected the bins for 8 weeks!- it's been escalated to a level 2 complaint with no action or response from with EHDC or Norse SE. I've sent photographs of the bins to the council to help Norse identify what a black bin and a green bin looks like, where the bins are situated, when they should pick them up and the combination for the compound lock. What a waste of my time! Perhaps a responsible person from Norse might like to come out to these properties and personally explain what is so difficult about collections here?

Ian M.

1/5

Norse South East , the supposed contractor to EHDC for waste collections. What an absolute disgrace Norse SE is.

They are basically incompetent beyond belief. They have ONE job and they can't even do that.

Clearly they don't have the expertise to fulfill their obligations of this contract and EHDC should urgently consider terminating their contract.

No glass collections as they have been suspended and now our recycle bins not emptied. The eventuality will be that residents will be requiring EHDC to start paying refunds of the extortionate council tax bills that people pay for providing an absolutely shambolic service to the community's that they are handsomely paid to serve.

Sort this mess out Norse and EHDC You are becoming an expensive embarrassment.

Nikki G.

1/5

NSE was requested through the council to deliver my bins as I’ve moved into a new build property. I have been chasing for 3 weeks now, having ordered the bins 6 weeks ago. They ignore repeated requests to call me to explain why they are so incompetent that they can’t seem to physically be able to get these bins to me. It’s beyond ridiculous!!

Judith S.

1/5

Appalling!! My garden waste bin has not been collected for four months despite repeated contact with East Hampshire District Council and our District Councillor. What more can I do to have this collected?