Northumberland Recovery Partnership - Blyth

When searching for mental health support in the Northumberland area, the Northumberland Recovery Partnership stands out as a notable entity. Located at Sextant House, Freehold St, Blyth NE24 2BA, United Kingdom, this organization not only offers comprehensive services but is also equipped with facilities that cater to those requiring mobility assistance. The address is easily accessible, featuring a wheelchair-friendly entrance, ample wheelchair parking, and accessible restrooms. Moreover, their website at cntw.nhs.uk provides a wealth of information about their services and specialties.

The Northumberland Recovery Partnership specializes in providing support through Counselors, which is a crucial service for individuals seeking to recover from mental health issues. Their expertise in this area is complemented by their commitment to accessibility, ensuring that their services are welcoming and usable for everyone, including those with disabilities. This attention to detail demonstrates their dedication to inclusivity and quality care.

For those considering reaching out, it's worth noting that the organization has garnered some attention online, with 10 reviews on Google My Business. However, the average opinion rating is a concerning 1.9/5. This suggests that while there may be positive experiences, there could also be areas where the partnership falls short in meeting client expectations.

For individuals seeking mental health recovery support in Northumberland, here are some key points to consider:

- Location: Blyth, easily reachable with wheelchair accessibility in mind.

- Specialties: Counseling services.

- Accessibility Features: Wheelchair-accessible entrance, parking, and restrooms, along with accessible restroom facilities.

- Contacting Them: The best way to get in touch is through their official website, which provides contact details including a phone number 1670333299.

Despite the average rating, the Northumberland Recovery Partnership's commitment to providing a wheelchair-accessible service environment is commendable. It's vital for anyone in need of mental health support to consider all available options, including those that cater to physical accessibility needs.

👍 Reviews of Northumberland Recovery Partnership

Carrie B.

1/5

There really does need to be an investigation into what is going on here. The amount of times they fail to deliver prescriptions to the chemist is ridiculous. This has been mentioned by pharmacy staff as well. Some of the reception workers are rude and don't listen. Not all of them are like that however, but if you get the wrong one it could have detrimental consequences for you as a patient. I have asked my key worker and receptionists numerous times to change my address and telephone number on the system only for them not to be able to contact me and for the pharmacy to have the wrong address for me. Key workers change mobile numbers regularly and you never get given the number until you see them so you can't contact them directly even if you did need help. Called to cancel appointment because of having repairs done on my rented property and then told that if I can't make it in then I don't get my medication. I know a few people that have been left without medication on numerous occasions. So... they get you hooked on "medication" only to drop you like a hot sack of you know what and leave you to go into withdrawal and or possibly die. So... if you're an addict and want help... go somewhere else or do it yourself because you may very well end up having to do it yourself anyway. This is not aimed at all of the staff there. There some amazing key workers and receptionists there. I couldn't fault the doctor there either. Good riddance to this service!

Jennifer O.

2/5

In 20 14 I made a complaint against a key worker who acted completely inappropriately. His negligent action had serious consequences for me,my health,family,professional integrity & career. He was suspended (probably on full pay) for 18mnt then sacked. I'd encourage anyone who is receiving substandard treatment to seek advice on getting your voices heard. Together we can make changes. It's unfortunate to read so many poor experiences & tales of a service that appears to be in desperate need of reform. This type of service really can provide LIFE SAVING INTERVENTIONS ,when delivered correctly.
My historical experience was horrendous. That's why I chimed in. . . . currently, sound
Stay strong . Never forget the fellowship is there when life kicks you in the 🤬🫢

richard B.

1/5

Completely useless. In the last 2 months they haven’t delivered my necessary daily, controlled drug 5 times. That I need everyday. It is impossible to speak to a key worker as they always have thier phones switched off. The only reason I gave this 1 star is because I couldn’t give it zero. Completely useless compamy

Ashley H. (.

1/5

Do not trust them

Matthew F.

1/5

Poor keep getting passed from worker to worker and stuck on scripts with no other help offered

Andrew G.

1/5

Whoever is funding this needs to investigate whats going on. Absolute useless service done nothing for me

emma B.

1/5

Bad servicez and always wrong number

sharon C.

1/5

Don’t know how they can help you can’t even get through to them to refer 🤷🏻‍♀️🤷🏻‍♀️