Northumbrian Water Howdon Green Power Station - Wallsend

Northumbrian Water Howdon Green Power Station

Located at the address Northumberland Dock Rd, North Shields, Wallsend NE28 0JX, United Kingdom, Northumbrian Water Howdon Green Power Station is a prominent water utility company. The company can be reached via phone at 3457171100 or through their website at nwl.co.uk.

Specialties: Water utility company

Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance

Opinions: This company has 52 reviews on Google My Business with an average rating of 3.1/5. Customers appreciate the friendly and efficient service provided by staff like Adam and Ian, who went above and beyond to resolve a blocked manhole and left the customer's drive immaculate.

Northumbrian Water Howdon Green Power Station is dedicated to providing reliable and efficient water services to the community. Their commitment to accessibility is evident in the wheelchair-friendly facilities available on-site. Although some customers have reported mixed experiences, the majority seem satisfied with the company's overall performance.

The power station plays a crucial role in the local water infrastructure, ensuring a steady supply of clean water to residents and businesses in the area. Its location in North Shields, Wallsend, makes it easily accessible for those seeking assistance or looking to learn more about the company's services.

In conclusion, Northumbrian Water Howdon Green Power Station is a vital component of the local water utility network, offering specialized services and accessible facilities to cater to the needs of the community. While there is room for improvement, the company's dedication to customer service and its role in maintaining the region's water supply are commendable aspects that set it apart from others in the industry.

👍 Reviews of Northumbrian Water Howdon Green Power Station

Sharon W.

5/5

Massive thank you to Adam and Ian who resolved my blocked manhole tonight. So friendly and explained everything to me and even swept the drive so it was left immaculate. Well done lads 🙌🏼

Peter D.

1/5

I've just wasted 20 minutes ov my life listening to the same recorded messages over and over again. I've just moved home and I'm quite happy for my water to be free but unfortunately I need to register. The onus is on me to register but after trying I genuinely believe the onus should be on the company. If they cannot be bothered to pay enough people to man their phone lines why should I bother to pay or at least arrange to pay. This should never have been privatised.

Carl H.

1/5

Tried calling this company several times over a few days. Nobody answers the phone.. and when it does get answered it is only an automated message. I need to sort a billing issue out asap. They have decided to take more money out of my bank account than they should have. You cant just change direct debit amounts without getting my permission!

NAZ M. M.

5/5

Great company, had to come out and freeze the main pipe outside my gate, cut it out fit a T juction pipe and connect a new connecter.. interesting work, the council's caused the prob and got a £900 bill lol as they used a contractor to do the work which they made worse, NWL sorted it Asap as it was an emergency.

Alex C.

5/5

Not a place but a service. Used the website to set up a account and keep an eye on water bills. Got to say that using a water meter for the 1st time is ideal for us. Just the two of us and saving a lot compared to fixed fee.
Website handy for keeping an eye on balance owed.

Angela M.

5/5

I woke up to no water in my house this morning after checking for frozen pipes etc I called and I had a technician out within an hour and before 9am. The technician was brilliant and solved the problem within about 20 minutes

Mick M.

1/5

Abysmal performance, two days to find and repair water main leak in the road is fair enough but then another ten days before the three holes in the road are filled in and resurfaced is unacceptable, especially being a main road, should have been made a priority. Also lots of sludge and muck just left on the road after completion is disgusting, I would give them no stars if I could. Very very poor.

Sharon L.

5/5

Took a very long time to get through to actually speak to somebody .
Eventually the guy i spoke to a'Jason Mercer 'was very polite,professional & helpful ,just wanted to thank him for his patience and advice with my quiery,and the outcome from my view, a happy returning customer .😊