Okehampton Free Fit Ltd - Okehampton

James T.

I took my car in to have the air conditioning repaired. I was told they would do a pressure test and recharge. When I went back two hours later the car was running and was freezing cold so the air conditioning was working. I took the car home, about 7 mile and parked it for 5 days while I used my motorbike. Next time I used the car I switched on the air conditioning and nothing, the temperature didn't change at all. So, back to the garage who booked the car in for the next month to have it looked at. 2 hours after dropping it off I went back and asked what was happening? I was told that the car was being worked on as we spoke so I said I would sit outside in the sun and would they call me when it was done. When I went outside I saw my car parked up with nobody working on it so I went back into the office and asked what was going on. I was then told that the car had been vacuum tested as it was before? (I was told firstly that it would be pressure tested?) and the compressor was leaking and it would cost over £400 to repair it. I had already paid £120 and was told the air con would be checked for leaks before filling and then that it was all sorted.

When I asked for my £120 back they refused point blank to reimburse me so I paid £120 for nothing!!!

I have spoken to three people since who were going to be customers of this awful garage but changed their minds. I would not recommend this cowboy garage to anybody. You have been warned.

tim C.

Can't thank these guys enough.
Stranded with a puncture a few miles from my hotel, they arranged a new tyre for the following day and helped me to get to my hotel. Tyre was subsequently fitted first thing the following day and my holiday resumed.
They were helpful, professional and very friendly.
Thoroughly recommended.

sean S.

Wonderful service today from Wendy /Nozzy and the team at Okehampton Free Fit 🙏👏🏻they found a nail in my tyre after i thought the sensor was playing up as it was showing the opposite tyre 🛞 pressure was to low . Quick fix and such an honest service and customer care 🙏highly recommend you won’t find better 👏🏻

Linda C.

I have given 5 star and more if I could Wendy and staff are allways so helpful all ways so honest and up front about everything which is fantastic im thinking of taking up resident down there at the moment as if it's not one car needing something it's the other lol no honestly I can't thank them enough for there help and understanding .

Henry H.

Brilliant all the way. Quick booking and fitting, will definitely use again.

Colin H.

Very very impressed Had an exhaust fitted
To my Astra.
Proper service very welcoming people,
I needed additional items and this was not a problem at all they were more than happy to help.
Would highly recommend, myself I will return. great service

Matthew

Great service, fitted quickly & significantly cheaper than ATS!

Anna S.

On holiday nearby and the boot latch broke. These guys sorted it out promptly, with kindness and at a good price. We are so grateful.