Old Birchills Health Centre - Walsall

Old Birchills Health Centre: Your Comprehensive Guide

The Old Birchills Health Centre, located at 23-37 Old Birchills, Walsall WS2 8QH, United Kingdom, is a dedicated medical facility that serves the local community with professional and compassionate healthcare services. This article provides a detailed overview of the health centre, its services, location, and what users can expect based on patient reviews.

Contact Information

Specialties and Services

The Old Birchills Health Centre specializes in providing general medical services, with a focus on family medicine. Their team of skilled doctors offers a wide range of services, including preventative care, chronic disease management, and minor injury treatments.

Some of the specific services offered at the health centre include:

• Weight management and smoking cessation advice
• Travel vaccinations and health advice
• Cervical cancer screening (smear tests)
• Child health services, including immunizations
• Mental health services, such as counseling and therapy

Accessibility and Payment

The health centre is committed to ensuring that all patients can access its facilities and services. To that end, they offer several accessibility features, including a wheelchair-accessible car park, entrance, and toilet. Additionally, the centre accepts various payment methods, such as debit cards, NFC mobile payments, and credit cards.

Patient Reviews and Feedback

With 74 reviews on Google My Business, the Old Birchills Health Centre maintains an average rating of 3.1/5. While some patients have expressed dissatisfaction with specific doctors, many others have praised the centre's staff for their professionalism and kindness.

One patient, who initially left a less favorable review due to negative experiences with one doctor, later updated their review after a positive experience with another doctor. This highlights the importance of not judging an entire clinic based on a single negative experience and recognizing that individual doctors may have different bedside manners.

Some of the positive aspects highlighted by patients in their reviews include:

• The friendly and professional reception staff
• The excellent nursing care
• The clean and well-organized facilities
• The efficient appointment system, with minimal waiting times

While there are always areas for improvement, the Old Birchills Health Centre appears to be committed to providing high-quality care to its patients, as evidenced by the many positive reviews and the centre's efforts to address any concerns or complaints.

Tips for Visiting the Old Birchills Health Centre

Based on patient reviews and the centre's website, here are some tips for those visiting the Old Birchills Health Centre:

• Appointments are recommended, so be sure to book in advance to avoid longer wait times
• If you have any specific concerns or requirements, it may be helpful to request a particular doctor or mention your needs when booking your appointment
• Arrive a few minutes early to complete any necessary paperwork and fill out forms
• Consider using the centre's online services, such as online consultations and repeat prescription ordering, to save time and reduce wait times

In conclusion, the Old Birchills Health Centre is a well-established medical facility that offers a range of services to meet the healthcare needs of the local community. With a focus on accessibility, professionalism, and patient care, the health centre strives to provide the best possible service to its patients.

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👍 Reviews of Old Birchills Health Centre

Kamila T.

5/5

I initially wrote a less favorable review due to two negative experiences with one doctor, because she was curt and unpleasant. However, I want to acknowledge that the reception staff and nurses have always been friendly and professional. After today’s visit with another doctor, he was very kind, professional, and helpful, I decided to update my review. One should not judge the entire clinic based on a single negative experience.

S K. H.

5/5

Great surgery and great team. I have to say Wendy is the face of the surgery. You come and she greets you with a smile and always there to help.Thank you Wendy for making a bad day better😊

Apsara H.

5/5

I saw Dr C madzima today wonderful dr, helpful insightful and courteous . The surgery staff are lovely too thank you Fira. Good service

Jenine S.

1/5

Poor set you up in getting an appointment, To do this you have to go online and fill in forms so anyone can get another persons information and private details to pretend to the registered patient.
So easily done, poor security.
Oh and Good Luck Ever meeting a G.P Face to Face they love to increase social isolation!

Blessing O.

2/5

The few nurses that I have seen were fantastic, but everything else was awful. The management appears shaky, you don’t get results without begging for them, and the tone of the consultant can lack compassion whilst coming across as very dismissive. I’m weary when booking appointments (if I can even get them), so I’m grateful to be moving to another GP surgery.

Christopher S.

1/5

my dad would of possibly still been alive if it wasnt for doctors keep diagnosing my dad with food poisoning 4 appointments he had and every one food poisoning or nut allergy. and it wasnt until dr suri (female) acted it was found out he had cancer. but by the time they found it it was stage 3 and eventually went to stage 4. something i suspect could of been caught in time if doctors knew how to diagnose properly. and about myself ive been left in limbo i had blood results done a last year around oct - november and till this day i still dont know the results because they never phone back. i am trying to get my back sorted and shortness of breath but guess what theirs never no appointments u have to make an appointment within a split second via the online portal before it blocks making appointments before it says that they are full for the day. im not being funny but their aint that many ill people in birchills area unless they are seeing the same people every day. my 4 month old boy was diagnosed as having nothing wrong with him even though he was struggling to breath and kept coughing really bad. so we took him to out of hours and they said he had bronchitis and that it was a good job we took him up. shocking service tbh

Caron B.

5/5

The nurse Kim is absolutely amazing. She has been golden with my son after his operation. His after care has been fantastic. She is pleasant and always chats to my son and makes sure he is ok. I would highly recommend this surgery as the Dr's here are also amazing.

Shivani G.

1/5

I joined this surgery on the 15th of August 2023. It’s been a year and I’ve never seen a GP face to face. Just over the phone or text messages. It is so terrible. You can book an appointment at 8am, but unfortunately there is no guarantee that your medical request will be dealt with that day. I’ve never saw a doctor face to face at this practice No wonder more and more people have to go to urgent care. You’re not exactly easing the pressure off the hospitals.
For this reason I will be leaving this practice. There’s so much I could say about my families previous experience with a particular GP (medical negligence) at this practice. My father had to be hospitalised due to the negligence of one of the GPs at this practice.