Omni skips - Tunbridge Wells

N T.

Damaged my newly installed gate boxes that have cones on to make people aware. Will not send compensation and state in their terms and conditions that if they are off road on your property it is my responsibility. Absolutely scam!
Basically saying they can drive into your house/car and if it’s off road it’s not their problem!
Now ignoring my emails.
I spoke to a very rude and abrupt man called Gareth who has absolutely no customer service skills.
I have hired numerous skips this year from other companies without any problems so please AVOID this company at all cost!

Carl D. S.

Aggressive, uneducated drivers; whether they're on the road or collecting. Avoid Omni if you don't want aggression at your place of work, or even clients homes.
I've cancelled skips and recycling bins with Omni after several occasions of the above.
I'll be looking elsewhere for my waste disposal.

Will P.

Booked skip for delivery for a Wednesday. Money went through, confirmation received. Contacted them Wednesday afternoon asking where skip was. No response.

Contacted them several times after, no response until I threatened to report them. Call the office for a refund (no apology or explanation).

Called office. Again no apology or explanation. Waiting on money back.

Charlotte G.

excellent service, called up and got my skip delivered same day!
The driver (nick i think) was polite and really helpful. Would 100% use again

Charlie W.

Dreadful, booked a skip 3 weeks ago, it was dropped off and collected with no issues. Booked a second skip last week paid upfront and was told everything was fine. This morning they refused to drop the skip in the same place, said i need a permit and the earliest that could happen is the new year. Its taken 2.5 hours to get to this position after several stressful conversations during my working day and we have to pay our labourer as they will only refund the skip and hes been waiting around for hours. We now can't use our garden over christmas and have to wait for a refund, merry christmas i guess. I would urge any domestic people looking for a skip to look else where, this has been a stressful joke right before christmas.

harriet D. L.

I did not use the company myself but had to deal with them when one of their drivers damaged my property collecting a skip.

The agent tried to tell me the people who booked the skip were at fault even though they were not driving the vehicle or even in it.

Then when they finally accepted liability, they ignored several emails and text messages from me regarding the matter.

Maybe if I were a man I would have been treated differently!

Craig K.

Never ordered a skip before. I was very unsure on what company to use as our work have had some awful companies. I done a lot of shopping around and Omni was by far the cheapest around. I called up and a lady was very helpful and got me a 2yard skip booked in for a Friday. Arrived bang on time and a young lad was very helpful and explained everything. Once we had filled it up I called to arrange a pick up and they said they will do it as soon as they can. Collected the next day. Thank you for your great service. Will definitely use OMNI again. Highly recommend.

S M.

Very impressed with the delivery driver yesterday. He very kindly positioned the skip exactly where it was needed without even being asked, saving us a long trek with wheelbarrows full of earth.

A very helpful and pleasant guy. Will order from Omni Recycling again!