Otterspool Household Waste Recycling Centre - Liverpool

Paul W.

High-vis, walkie-talkies, little sheds to sit in and strict rules to follow. You get the picture.
They are quickest to act if you put the wrong thing in the wrong place. Then they'll fish it out for you with a scowl. You can't be putting your stuff in his skip unless you get it right!

Barbara C.

Big shout out to the lads who helped Brian on Friday..He dropped his glasses whilst unloading carpets...4 guys came and retrieved them for him...uch appreciated as he would not have even been able to drive without them..Thanks lads.

C G.

“You will feel like a phoenix rising from the ashes! ♻️🔥 This recycling center is well organized and efficient. A great place to give new life to old items!”

Ana G.

I can not thanks enough the team on site special Don for helping above and beyond for helping finding my phone and Andrew for recovering my 150 golf balls

Chris W.

I go here all the time. The staff are all really friendly and helpful. Keep up the good work.

Catherine R.

Went today and the staff were very pleasant and helpful.

Hans M.

Good location and great staff..well organised and picking your times saves waiting

Paul B.

Just been with 2 concrete fence posts and was greeted by a small Scottish man with no manners at all. He'd obviously missed the memo on customer service. When I asked if I could have some help to lift the posts into the skip he abruptly said no too heavy. I asked I thought that's what staff were for who are there in abundance?
OK rules are rules in this health and safety world but the tone and abruptness was in my option unacceptable.
I ended up lifting them in on my own then walked back to him to tell him I had and that his manners were poor and his reply was where do you usually go and I said old Swan to which he said well go there then!!!

Viola management is this acceptable ?