Proline Drainage limited - Crawley

David T.

Quick service, prompt on the replies to both emails, calls and text which is appreciated in this day and age. Service was prompt and courteous and the guys didn't hang about getting the job done. Took shoes off inside the house which was nice. They had cameras and the gear needed to investigate and gave us a good service and courteous process throughout. Local and would use again. Thanks to Frank and Dean

Trish P.

Amazing, great company, called them late on a Sunday evening as had a blocked kitchen sink, which was then blocking toilet and shower. Called other companies but they couldn't come until Mon am. Called Proline, who was quick and efficient. Frank was very knowledgeable, polite and courteous. Located blockage within minutes, cleared it, then asked me to check everything was in full working order before leaving. Would definitely use them again especially as we are moving house. A very happy customer, thank you.

Stephen K.

A very professional service, from the initial call to the CCTV survey being completed. Operatives were very helpful, explained their findings clearly and left the site clean and tidy. Great service!

Suzana G.

Really fast and reliable service. Very professional and transparent. Really satisfied with my first experience using Proline Drainage. It will likely be my go-to in future. Thanks so much.

Petra S.

We needed some drainage work on a private road to address a failed soak away causing pooling of water across the road. Dean surveyed the Darin’s and attended several more times to work with us to find a solution that suited everyone. Tremendously patient and once the work was scheduled it completed to budget. Frank and Billy were excellent and a pleasure to have around the place. Would not hesitate to recommend.

Zoe T.

Brilliant service they came out within an hour in out of hours too , (as you can see was a bit of an emergency by the pics) charged a flat rate which was great no nasty surprises at the end , really polite engineer that came out and got the job done , sink is now draining even better then it was when I moved in thanks so much and I will recommend you guys to anyone that I know that needs this kind of thing in the future.

Steve

Found my drains were backed up to the road and overflowing. Couldn't use water in the house until it was cleared. Contacted Dean at 10pm. He responded and said he'd get someone there the next day. He was completely true to his word and drains were unblocked in 30 minutes by Dan. Excellent service in an unpleasant situation. Highly recommend

Keith J.

Absolutely brilliant!

After a call for help the lady on the end of their phone was very helpful. An engineer arrived at home within an hour of the call, problem proved harder to resolve than anticipated.

Two engineers arrived the following morning as promised, and at the time promised too!! Problem solved and advice given on how to prevent a recurrence.

Can’t thank you guys enough

Update:-

Following the emergency call for help Proline returned this week to complete the upgrade of our kitchen waste and drainage pipework as discussed during their initial visit. Arrived on time despite heavy peak hour traffic.

Job was completed as per the discussion after the emergency call out. The entire work area was left neat and tidy with all excess materials removed, very impressive!

Many thanks again for your help and professional service.

Hopefully I won’t need you again but if I ever have a drainage issue you will be my “go to” company for help.