Pyke Quarry Household Recycling Centre

I’ve had two visits with my car and large trailer over the last week and I must say that this has been the best experiences I’ve had up there in years! There was a new member of staff called Jack, who was extremely helpful, polite and welcoming. Not only did he advise / assist with what needed to go where, he also made time to speak to people whilst he was keeping the areas clear. Everyone I spoke to has had the same experience with this member of staff and the whole experience wasn’t stressful at all. I think the other staff members could learn a lot from him in terms of public relations.

We visited this site this morning arrived a bit early but was received courteously and welcomed,directed around the site as necessary. Really well organised,clean & efficiently run.Overall helpful & pleasant experience. Thank you.

They need to get with the times. Have recently moved here from another county and honestly this is the worst recycling centre I have ever used…turned up not realising it was booking only and even though it was quiet I was not afforded any slack. When I try and book it’s normally a couple of weeks waiting as it’s fully booked. It doesn’t work for me as my weekend plans change regularly and guess what I work during the week. So I now do my recycling in another county as it’s easier. I have taken pride in what I recycle for years but this place has taken the joy out of what should be a good thing to do. A little bit of pragmatism at times goes a long way.

More precise help from staff in terms of what goes where would be appropriate instead of just pointing, and then it ends up in the wrong bin ?

There should be a contact number or facility to leave a voice messsage directly to the site . l have just had a very positive experience . but cant be using up more time not speaking to a human being

Great site with extremely helpful workers! I managed to get a flat tyre on the way in and everyone was so kind and helpful getting my tyre replaced. Don't know what I would have done that day without them! Thank you Russel in particularly.

The staff at the gate of the recycling centre were really helpful and friendly. They made the process smooth and easy. Highly appreciated as it was our visit.

Staff have always been helpful while us customer can seem to have cornered the art of confusion. Well run.