Billy Adam
1/5
Had an awful experience at the place. The owner is incapable of customer service and just watches on with no help nor direction with carting and loading heavier items. I can understand this, although its not correct, however i was asked to bring my car in to load, only for the entrance to be blocked with a no entry sign. I hooted to get the owners attention to see whether i could bring my car in, to no avail. I then proceeded to move the sign post and reverse my car in. While loading, the owner was standing having a cup of tea, and i informed him that he should respond to his customer needs or queries, and that his customer service was non existent. Only for him to become aggressive, tell me to leave the stuff i just paid for and drive away from his premises, walk up towards me and push his face into mine, asking me whether i want to fight. Voices were raised and when other customers arrived, he made it seem like i started a fight for no reason. Thankfully he had cameras to pick up his behaviour first, but needless to say did not take me to see the footage, but only responding that his cameras work well. After all the trouble, i wanted to load an item i bought only for him to tell me that he did not charge me for it and i should leave.
This business is not worth the effort, and places like this do not deserve any customer support whatsoever. You cannot have a yard with heavy items for sale and not provide any support nor direction at least, for customers to load and offload.