Teddy's Cash 4 Clothes @ Goodmayes - Romford

D R.

Disgusting behaviour from the man working in the goodmayes location refused to take my bag or acknowledge me however continue to take other customers telling me it was closed. I called and the lady on the phone did nothing but justify the outrageous disgusting service. I would never recommend this place if you are a woman of colour as you will be discriminated and ignored.

Paulius D.

I recently had a great experience at Teddy’s Cash 4 Clothes! I was clearing out my wardrobe and brought in a few bags of clothes that were just taking up space. Honestly, I didn’t expect much — just wanted to drop them off — but the whole experience really surprised me in the best way.

As soon as I walked in, I was greeted by one of the staff members with a big smile and a super friendly attitude. She explained everything clearly, sorted through my stuff quickly, and made the whole process really smooth. You could tell she genuinely cared and enjoyed helping people.

The place was clean, well-organized, and had a really chill vibe. I walked out with a bit of extra cash in my pocket and a really positive feeling about the whole thing. It’s not often you get that kind of service these days.

I’ll definitely be coming back and would 100% recommend Teddy’s Cash 4 Clothes to anyone looking to recycle their clothes in a hassle-free and friendly way.

Shar-Shar S.

I scheduled my collection for 25.09.25, with the pickup arranged for 30.09.25 between 8am and 4pm. The driver arrived promptly, just before 9am, and was polite and professional throughout. He weighed my items, which included two large bags of shoes and four black bin liners of clothes, some of which were brand new with tags still on. For the collection, I received £17.50.

Pavel F.

Had a lovely experience today ☺️ Cane around 2:50pm. When I arrived I noticed no one was at the facility. Upon calling them up, someone came to help me in less than a minute which did not cause any inconvenience. A helpful lady helped me out, she was extremely fast in sorting the clothes and explained why there were rejects which was understandable, the clothes that you donate should be in good enough shape where someone will be happy to wear them. I wish I knew her name to thank her directly. She had some lovely colourful tattoos. The process overall was quick and easy for me. Cash in hand was given with no issues. Ended up giving 31.30 kilos of good clothes and got given £15.65 for that which seems fair for clothes I was going to throw away anyway. I will definitely recommend Teddy’s and their team, will definitely be using your services moving forward ☺️

Eric L.

I came across Teddy's while I was searching online for a charity shop that would actually take clothes, etc. Yesterday, without looking, the charity shops said they were full so they couldn't take any more. Teddy's is a great alternative. I didn't want to just throw out good stuff that we don't need anymore. Easy parking and off I went. A great idea for a business.

Saeeda M.

Went in at 1:15pm on a Monday, the large white woman working inside had closed the door just minutes earlier due to the sudden onset of rain. I parked and knocked on the door to ask if she’s available, before I could even get a word out, the silly woman spat “i’m busy” and slammed the door in my face. Ridiculous customer service, i wouldn’t recommend them again. It seems they don’t even want people to use their service.

Ramona N.

For more that 1 month contact them to collect the clothes and they come to early in the morning or to late! They don't have an hour time to book, the driver don't answer over the phone, they have only one driver.
I have in front of my house bags of clothes. Because of them.

Imaan R.

Hello. I am very disappointed with the services of the woman working here in Goodmayes. She is very rude and unfriendly. The first time when I went there (a month ago), before it closed at 4.30, she refused to do her job as she said 'I'm leaving, my family is waiting in the car'. She still had enough time to take my clothes but she did not. That time I felt that it's okay, maybe she is in a rush so I didn't say anything. She wasted my time as I reached before the shop would close. Today I went again around 4:15pm and she refused again.

I said to her that you are doing this the second time as you should have accepted the customer as I was before the closing time. She was doing another person's bag so I told her that I can wait as you are busy. She replied, 'No no no I won't do it'. I felt really upset. I left straight away. She has no manners but she tries to be sweet and she is definetely not. She has a very rough attitude towards customers. Everyone who is coming to give the clothes are not living next door to this place. I am very disappointed by her service.