The New Surgery - Billericay

The New Surgery: A Comprehensive Overview

The New Surgery, located at 27 Stock Rd, Billericay CM12 0AH, United Kingdom, is a dedicated medical practice committed to providing comprehensive healthcare services to the local community. With a strong focus on patient well-being and accessibility, the surgery has cultivated a longstanding reputation for reliable service. Contacting the practice is easy via Phone: 1277633144. For detailed information and online resources, visit their website at: thenewsurgerybillericay.nhs.uk.

Specialties: Doctor – The practice specializes in general medical care, ensuring patients receive personalized attention and a holistic approach to their health needs. While specific areas of expertise may vary, the overarching goal is to offer accessible and effective treatment options. The surgery prides itself on fostering a comfortable and trusting environment for all patients.

Accessibility and Facilities

The New Surgery is designed with accessibility in mind. It boasts wheelchair-accessible car park, guaranteeing convenient access for individuals with mobility challenges. Furthermore, a wheelchair-accessible entrance and wheelchair-accessible toilet facilities are available, demonstrating a commitment to inclusivity. The practice also provides standard toilet facilities for all visitors. Appointments are recommended, ensuring patients receive timely attention and minimizing wait times. This proactive approach to scheduling reflects a dedication to efficient service delivery.

• Wheelchair Accessibility: Fully compliant with accessibility guidelines
• Parking: Dedicated wheelchair-accessible car park
• Entrance: Accessible entrance for ease of access
• Restrooms: Wheelchair-accessible toilet facilities available
• Appointment System: Recommended appointments to optimize patient care

Patient Feedback and Reputation

The New Surgery has consistently garnered positive feedback from its patients. Currently, the practice has 22 reviews on Google My Business, reflecting a significant number of patient experiences. Although specific details of each review are not available, the average opinion stands at 3/5, suggesting a generally satisfactory experience. The longevity of patient relationships, including a patient who has been under their care since 1997, speaks volumes about the clinic's enduring value and the trust it has built over decades. This long-standing relationship highlights the continuity of care and the consistent quality of service offered. The surgery’s commitment to its patient base is evident in its sustained presence and positive feedback.

Key Services Offered

While the core specialty is general medical care, The New Surgery provides a range of services tailored to meet the diverse needs of the community. These services typically encompass:

• Routine Check-ups and Screenings: Regular health assessments to proactively identify potential health concerns.
• Prescription Management: Efficient processing and dispensing of prescriptions.
• Chronic Disease Management: Support and guidance for patients managing long-term conditions.
• Vaccinations: Immunization services to protect against preventable diseases.
• Minor Injury Treatment: Addressing minor ailments and injuries promptly.

Location & Contact Information

The surgery’s strategic location in Billericay allows for convenient access for residents. The address 27 Stock Rd, Billericay CM12 0AH, United Kingdom is easily accessible by car and public transportation. The telephone number, 1277633144, is readily available for inquiries and appointment scheduling. Patients can also access valuable information and resources through the practice’s website: thenewsurgerybillericay.nhs.uk. This online platform provides convenient access to appointment booking, health information, and important updates.

👍 Reviews of The New Surgery

Nathan C.

5/5

I’ve been with the New Surgery Since I was born in 1997. Initially with Dr. Gupta, And then onto Dr Dabas, And other Locum’s - I’ve always had such a great experience with the new surgery - And I have never had an issue in getting an appointment. Thank you To you all.

Lorraine

1/5

Disappointing first visit to this surgery after South Green closed. I was 5 minutes late due to trouble finding the location, but upon arrival, I was surprised to find an empty waiting room. The doctor was still with a patient when I arrived until 4:45. So either she was running late or seeing the next patient earlier. A 5:10 appointment arrived at 5:07 and was seen straight away, while I was told by the receptionist that the doctor had decided to see me last. I'd already waited 45 minutes, including 20 minutes with no one else in the surgery. I couldn't help but think the doctor was trying to teach me a lesson. Something I learn is that I definitely don’t want to be seen by her. The receptionist was nice, I've since scheduled with another doctor, hoping for a better experience.

Tiffany S.

1/5

Rung them up 3 days ago to book an appointment and the lady booked me an appointment for 7pm and specifically said 7 in the evening yet failed to tell me the surgery closes at half 6, went all that way only to find out they were closed. Extremely frustrating and rude

Christine

5/5

Excellent surgery.

I called in the morning and got an appointment on the same day (within a couple of hours!).
Everyone was polite and professional, from the secretaries to the doctor that I saw. I am overall well pleased.

Jhon D.

1/5

You will be lucky if they look at you with their eyes, the appointment lasted around 3 minutes, I waited a long week for it. They dismissed everything I had to say, the female doctor kept looking at her screen and typing, also talking over me, sent me without even taking my pressure, weight, temperature or anything at all, or even looking at me, or my face, even though she was informed of a serious pre-existing condition. Completely appalled by the service.

Joanna

5/5

This is by far one of the best GP surgery's I have used, the competition being around 13 others over my lifetime, both in cities and small towns.
The receptionists genuinely care and are prompt to help where they can without being intrusive, I've spoken to different GPS who have all listened and and taken their time to offer advice and diagnosis.
During these terrible times for GP surgery's this team of wonderful people should be applauded for their work, we are so lucky to have them.
They have, without exaggeration, saved my life.

Ilka S.

1/5

My husband and I had the most awful experience with one of the GP.
Instead showing some empathy for what we're going through, she just gave her opinion as a mother not as a doctor.
Even though we told her that my husband and I are suffering from depression, my baby has a chronic disease which requires treatment every 2 weeks to stay alive.
When we asked her for help with his sleep, she just told us to leave him crying and he'll learn... luckily we managed to get an appointment with his pediatrician and she was absolutely brilliant and referred us to the right specialists.

daniela

5/5

Very good experience with staff and appointments for a family member recently.Thank you.