Tristar Recycling - Sandwich

Jay P.

Ordered a part, item received was faulty. Offered me a refund if I returned it. Item sent back, they confirmed it was received. Never received a refund and they ignored my attempts to contact them. Had to open a dispute with my bank to get my money back. Avoid these guys!

Kirk G.

Ordered full exhaust system half of it was rotten my own exhaust was in better condition so could only use half of the tristar exhaust n when I contacted them and spoke to some guy he had an attitude I emailed photos like he asked n I've had no reply and every time I ring up they put me on hold then I get cut off, I paid nearly £500 for exhaust there a joke. Am in the middle if getting legal help.

Deborah R.

Purchased a heater fan for my merc @ £200, paid £200 for fitting by my mechanic. It seemed slightly noisy but after paying for fitting I thought I would stick with it. Now 8 months later it has stopped working. Do not waste your money & Just buy new to save your time & money.

Christopher C.

Purchased a used seat belt from this company. I was assured it was in perfect working order. Only after paying my local garage to try and fit the belt did they realise a critical part had been cut through. I returned the part after speaking with Tristar. I was promised a refund but after two recorded delivery letters and after 4 months I have received nothing. I am £145 out of pocket. If you run a business of this nature you must be prepared to take parts back and refund. I don’t know who has written all these rave reviews maybe Tristar have. I recommend you do not use this company there are plenty of others out there who will give you better parts with better guarantees. I just don’t like being taken for a ride. I have not even had an email, a phone call or a letter from them, just silence . Do you want to do business with these kind of people?

Steve G.

Excellent service, very prompt when replying to messages, and they know their stuff. I was after a power steering pump for my A class Merc, and they had one in stock.

It was a used part as advertised, in full working order and very reasonably priced indeed. The guy I dealt with was very friendly and helpful and said that if I had any issues, let him know and he would sort it out for me.

I’ll definitely use them again and highly recommend them.

Laila

I ordered engine cover for my c180 Mercedes! My item arrived perfect 👍 as new so happy with my purchase! Quick delivery & excellent wrapping! Many thanks

dave S.

This business took payment for part that they were unable to supply.
Excuse after excuse as to whey I hadn't received my items.Told I would receive refund.More excuses as to why I had not got that either.
1 month later still dont have.
Fraud department at my bank looking into this.worldpay contacted to raise issue with the retailer.
Trading standards next call on Tuesday.

Lucie J.

Highly recommend. I contacted to Mercedes who wanted nearly £900 for this fan and Tristar wanted just £198 for the identical product. Staff were very helpful, if I am honest I called to discuss delivery and I was rude/ignorant when I spoke to the person on the phone (I had a very bad day) nevertheless Tristar staff maintained their professionalism 5 STAR - 10/10 Service Highly Recommend