Unimetals Exeter

Poor service and terrible lack of communication. We waited for nearly an hour for someone to help us but gave up in the end. Very frustrating experience, definitely won’t be using this company again

Undertook some due diligence here in behalf of the company I work for. They were very accommodating, open, polite and helpful, this is everything you want to see from the waste industry. Very impressed with the management of this facility.

SIMS was the cheaper of two places suggested by Devon Council for disposal of my Beko mini fridge with Ammonia (NH3) refrigerant. The depot is set out for big lorries and there is a checking in/checking out process that can take time if the place is busy. Everyone is very helpful. My advice is ring ahead check when the office is open and when they expect to be busy. I arrived at 3pm and it was very quiet and quick. On arrival you need to get your car onto the weighbridge (left-hand gate) and walk up to the office up on your right. If you're still reading, let me mention the little fridge, £84 to dispose of it, not SIMS fault but hefty HSE charges – so that's why people fly-tip, I get it.

Very helpful ladies in the office dealing with all paperwork. I scrapped my old car for £262 over £100 more then All Parts.

Opened at 8am for deliveries and collections. Great staff and really efficient. Note to drivers! The main weighbridge is out of order at the moment. Use the smaller one to the left.

Customer service appalling. First contact was fine then went down hill after that.

First time to a scrap dealers yesterday.helpful yard staff,and girls in the office were great.very easy experience ,highly recommend them.thankyou

Good place to go