Upper Street Hardware - London

Upper Street Hardware: A Comprehensive Resource

Upper Street Hardware stands as a premier establishment dedicated to serving the diverse needs of London residents and businesses. Located at 204 Upper St, London N1 1RQ, United Kingdom, this highly-regarded hardware store has cultivated a strong reputation for its extensive product range, knowledgeable staff, and commitment to exceptional customer service. Reaching them is simple via Phone: 2073543552. While they currently do not maintain a dedicated website, their physical presence and comprehensive offerings more than compensate for this absence.

About Upper Street Hardware

Upper Street Hardware operates as a multifaceted retail and service provider, expertly catering to a wide spectrum of customer requirements. Initially established as a traditional hardware store, it has evolved to become a one-stop shop encompassing various essential supplies. The store's core competencies include:

• Hardware Supplies: A vast selection of tools, fasteners, and building materials for both DIY enthusiasts and professional contractors.
• Cleaning Products: A comprehensive inventory of cleaning solutions, disinfectants, and related supplies for homes and businesses.
• Electrical Supplies: A reliable source for electrical components, wiring, and accessories.
• Garden Supplies: A curated range of gardening tools, plants, and outdoor décor.
• Handyman Services: On-site services providing assistance with various home repair and maintenance tasks.
• Light Bulb Supplies: A variety of light bulbs for all types of fixtures and lighting systems.
• Paint Supplies: A wide selection of paints, primers, and painting accessories.
• Plumbing Supplies: Essential plumbing fixtures, fittings, and supplies.

Location and Accessibility

The strategic location of Upper Street Hardware at 204 Upper St is central to London, making it easily accessible to a broad customer base. The store benefits from excellent transport links, including proximity to several tube stations. Furthermore, the premises are designed with accessibility in mind, featuring a wheelchair-accessible entrance and a wheelchair-accessible car park. A quick visit is often all that's needed to fulfill a customer’s requirements. Customers can also take advantage of same-day delivery options for added convenience. Language assistance is also available to ensure a seamless experience for international visitors.

Customer Feedback and Reputation

The company consistently receives overwhelmingly positive feedback, as evidenced by its impressive 129 reviews on Google My Business. The average customer opinion stands at a robust 4.6/5, reflecting a strong commitment to customer satisfaction. Testimonials frequently highlight the staff's exceptional knowledge, attentiveness, and willingness to go the extra mile. One particularly noteworthy review details a complex electrical repair, where the staff successfully resolved an issue that had stumped two other electricians, demonstrating their expertise and dedication. Customers consistently praise the impressive level and variety of stock available, noting the store’s ability to fulfill a wide range of needs – from sourcing specific keys to undertaking minor electrical repairs.

Services Offered

Beyond its extensive product range, Upper Street Hardware provides a range of valuable services to enhance the customer experience. These services include:

• Delivery: Convenient delivery options are available for customers who prefer not to collect their purchases.
• In-store Shopping: A welcoming and well-organized store environment that facilitates easy browsing and purchasing.
• On-site Services: Skilled technicians provide assistance with a variety of handyman tasks, ensuring customers receive expert support.
• Credit Card & Debit Card Acceptance: The store accepts all major credit and debit cards for secure and convenient transactions.

The emphasis on personalized service, coupled with a comprehensive offering and commitment to accessibility, solidifies Upper Street Hardware’s position as a trusted and reliable resource for Londoners. It’s a place where customers consistently find the solutions they need, backed by knowledgeable staff and a dedication to exceeding expectations. The store truly embodies the spirit of a neighborhood hardware store, offering not just products, but also expertise and support.

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👍 Reviews of Upper Street Hardware

H. E.

5/5

This is without doubt one of the best hardware shops in London! Attentive, warm and exceptionally experienced, the staff go the extra mile to make sure you leave happy. Impressive level and variety of stock. They cut keys. Seriously, anything you need is here. Today they rewired a Turkish lamp of mine, which two other electricians had failed to fix. It was a magical moment when it turned on. I couldn’t recommend Upper Street Hardware more highly.

Alan C.

5/5

Brilliant! Super helpful with buying the right parts, and my DIY has ended up perfect thanks to it.

They also have everything. Several versions of everything. Forget Leyland & Screwfix, this guy has 4x the inventory and same price

Mo M.

5/5

Unbelievably friendly hardware shop in the heart of Islington that sells DIY do it yourself everything and anything you need!

The staff go above and beyond to solve your issue and sell you only the things they need. The shop is deceptively large and stretches backwards with plenty of aisles filled with everything from screws and nails to boutique door handles!

Highly recommend.

JY S.

5/5

There are several hardware shops on the street but these guys are the best. Not just selling products but offer customer services - really try their best to help find solutions to tricky problems. Very creative and helpful.

Diego M. I.

5/5

Great store for curious people!

I pestered Donna with millions of questions about power tools and preferences which she gave very good insight for (thanks again).

First time I go to a hardware store where they arent rushing you to get what you need and get out lol. Kind and willing to take the time you need so concerns over brands/quality are checked 🙂

Cute entrance too

José P.

1/5

As per petition of the owner I'll explain why I voted 1 star.

First of all will note that the owner confronted me directly in this review, accusing the account to be fake, and threatened to report me. It is not fake and you shouldn't be reporting when you don't agree with things.

Second, the reasons for voting 1 star and not leaving a comment.
The product that I bought was mispriced in your system. I want to believe that because in other way this could be very close to a scam. When I got it from the storage the price in the box was marked at basically half of what you charged. I asked about it and after a quick glance to each other, the person at the till doubled down.

Felt scammed in that same second. And as I didn't want more confrontation, I asked for the receipt immediately to return it later with some excuse. No need for drama I had already my fair bit.

Then I went to a different DIY shop where I got exactly the same product at approximately the same price that you had in the box. Almost half of what you charged.

There's another big store down the street, and there was half of what I paid in the other shop, almost 4 times less that what you charged... If not mislabeled in your system, it's massively overpriced.

I appreciate the value local shops bring to our streets, and that's why I bought first in yours and later in the second shop, paying more than going to the big dogs.

Even I would return to yours eventually, and I understand that a bad review could be better left unwritten, to not scare customers. That's why I decided to not leave any comments.

But you want a review, here you have it. I won't be returning now though.

Meena R.

5/5

10/10 experience. Cannot rate this place highly enough. The staff are so helpful and go above and beyond to assist. Have been in several times and always left happy. Great local neighbourhood DIY store that is much much bigger than it looks and has everything you could need. Highly recommend!

sharon M.

5/5

They are Simply no 1..I would say the best Hardware shop in Islington. You can't wish for a better service. The managemnt/owner Harry and all of the staff are Super professional, and friendly always on point helpful, knowledgeable, and the personal care and attention given. They absolutely all go above and beyond to be helpful and to accommodate your order no matter how much you purchase. If they have not got what you need they will order it in. I can't thank them enough