Willen Hospice Furniture Store - Milton Keynes

Address: 3 Burners Ln, Kiln Farm, Milton Keynes MK11 3HA, United Kingdom.
Phone: 1908578253.
Website: willen-hospice.org.uk
Specialties: Thrift store, Furniture store.
Other points of interest: Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Used goods, Quick visit, Clothing, Credit cards, Debit cards, NFC mobile payments.
Opinions: This company has 36 reviews on Google My Business.
Average opinion: 3.9/5.

📌 Location of Willen Hospice Furniture Store

Willen Hospice Furniture Store 3 Burners Ln, Kiln Farm, Milton Keynes MK11 3HA, United Kingdom

⏰ Open Hours of Willen Hospice Furniture Store

  • Monday: 9 am–5 pm
  • Tuesday: 9 am–5 pm
  • Wednesday: 9 am–5 pm
  • Thursday: 9 am–5 pm
  • Friday: 9 am–5 pm
  • Saturday: 9 am–5 pm
  • Sunday: 10 am–4 pm

Willen Hospice Furniture Store es un negocio ubicado en 3 Burners Ln, Kiln Farm, Milton Keynes MK11 3HA, Reino Unido. Este establecimiento ofrece una amplia variedad de mobiliario usado y se especializa en objetos de segunda mano. Además, cuentan con las siguientes características y opciones:

Especialidades:

  • Thrift store
  • Furniture store

Información útil:

Otras características:

  • Entrega
  • Estacionamiento accesible para sillas de ruedas
  • Acceso a la entrada para sillas de ruedas
  • Bienes de segunda mano
  • Visita rápida
  • Ropa
  • Tarjetas de crédito
  • Tarjetas de débito
  • Pagos con NFC móvil

Opiniones:

Este establecimiento ha recibido 36 reseñas en Google My Business. La calificación promedio es de 3.9/5.

👍 Reviews of Willen Hospice Furniture Store

Willen Hospice Furniture Store - Milton Keynes
Sarah H.
1/5

This happened today: absolutely shocked

Bought a bed frame from them a few weeks ago -just wanted a bigger bed frame
Had good service
But they did not put a sold sign on
So they sold it to someone else - did not contact us to inform us of this

My mum waited at my house from 9am three weeks later (today) on the date we chose for delivery with them (and filled in a form for!!)

We called them to ask for an update “sorry we can’t contact the driver”
Then she gets a call at 2pm “sorry we don’t have the bed”
My mum gets them to come collect the old bed frame
The two gentlemen are abrupt and rude to my mum, they say the bed is ‘broken’ and can’t take it
But leave it on the front lawn
My 73 year old mum can’t of course, get this bed back inside
So it remains outside for 2 hours

Thankfully I had the receipt
After work went down
Barely an apology, found the staff rude and ignorant.
They sold the bed frame to someone else - we were the ones being given a bad service - absolutely shocking from a charity

Would honestly tell everyone to go to the furniture store down the road from them
Their staff are more polite and on it.

Thankfully got a refund with no smile or genuine apology

Never had such service, and now I’ve had to clean my bed, move it back inside the house and put my apparent ‘ broken ‘ bed back together

Which is fine by me otherwise due to their ignorance I’d be without a bed

Tip for staff
Write stuff down
Keep a record
And communicate with staff and customers please.

Photo is how they left my bed with my 73 year old mum - thanks lads 👍

Willen Hospice Furniture Store - Milton Keynes
L C.
5/5

A lovely store with lots of amazing furniture (if a little pricey). A few kickbacks and books and stuff. Worth a wander around.

Willen Hospice Furniture Store - Milton Keynes
Auntie V.
5/5

Good items,good quality and good prizes with most respectful workers. I love the place

Willen Hospice Furniture Store - Milton Keynes
caroline L.
1/5

Because of a tiny stain on a seat cushion they refused to take a perfectly decent two seater cord sofa. In their shops I have seen things in a much worse state but they sell them.
Never again will I support Willen which breaks my heart as my mum died there.
What a ridiculous thing

Willen Hospice Furniture Store - Milton Keynes
Charli M.
5/5

I love this place....
Try not to get mixed up with help the aged (not very nice staff in there)
They kindly deliver to your property 🙌🏻
I shall endeavour to visit soon.

Willen Hospice Furniture Store - Milton Keynes
Ian L.
5/5

Good selection of stuff, they now do small electrical items now. I collect old records and was trawling through the selection kneeling on the floor. A lady who I thinks the manager very kindly let me use a small stool. They do on occasions get the prices wrong, I remember an Ikea Malm chest of drawers being priced at only a pound or two under the Ikea price. On the whole though I love this store and its friendly staff.

Willen Hospice Furniture Store - Milton Keynes
Suzanne B.
1/5

It's closed down - back in August 2025

Willen Hospice Furniture Store - Milton Keynes
Carlo
1/5

Rang to donate a piece of furniture, they took all of my details and said they would call me back. I'm still waiting for that call back and it's been over a week. So I have given it to Age UK instead as their team is a lot more responsive and arranged collection on the same day.

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