Yeomans Volkswagen Indian Queens - Saint Columb

Yeomans Volkswagen Indian Queens: A Reliable Volkswagen Dealer in the UK

Located at Lodge Way, Indian Queens, Saint Columb TR9 6TF, United Kingdom, Yeomans Volkswagen stands out as a trusted car dealer specializing in Volkswagen vehicles. With an address that's easily accessible and a phone number 1726984109 for direct communication, this dealership ensures its customers can reach out with ease.

For those seeking more information or interested in exploring their offerings, Yeomans' official website yeomans.co.uk is a treasure trove of resources. Here, you can browse through their latest Volkswagen models, check vehicle availability, and find detailed specifications.

Key Features and Services:

Yeomans Volkswagen is not just a dealer; they are celebrated for their exceptional customer service and comprehensive range of services. Their specialties include being a Volkswagen dealer, offering a wide array of new and used Volkswagen models. Known for their customer-centric approach, they also accommodate various payment options including credit cards, debit cards, and even NFC mobile payments, ensuring a convenient transaction process for all customers.

Their commitment to accessibility is evident with a wheelchair accessible entrance and parking lot, along with accommodating services for customers with mobility issues. This attention to detail reflects their dedication to providing a welcoming experience to everyone.

What Customers Say:

With a robust online presence boasting 332 reviews on Google My Business, Yeomans has cultivated a reputation for excellence. The average opinion stands at a commendable 3.8/5, highlighting their strong customer satisfaction. Testimonials like those of a satisfied buyer who impressed with the clarity of communication with Mike and the enthusiasm of Joe upon car collection, paint a picture of a dealership that truly values its customers and strives for excellence in every interaction.

Recommendation:

If you're in the market for a Volkswagen and looking for a dealership that combines quality vehicles with outstanding customer service, look no further than Yeomans Volkswagen Indian Queens. Their website offers a comprehensive look at what they have to offer, from vehicle inventories to service offerings. Don't miss the opportunity to experience the Yeomans difference. Visit their website at yeomans.co.uk to explore their range and perhaps start your journey towards owning a Volkswagen today. Whether you're interested in purchasing, leasing, or simply need advice, Yeomans is ready to assist you with their friendly and knowledgeable team. Reach out through their website or give them a call at 1726984109 to schedule a visit or discuss your needs. Your next Volkswagen adventure awaits

👍 Reviews of Yeomans Volkswagen Indian Queens

S H.

5/5

I bought a VW polo from this branch, and I have to say I was very impressed with all aspects of my dealing with them right from the start. communication with Mike was great, he always responded promptly, and gave detailed answers. I never felt that it was too many questions and he was courteous and professional throughout. He negotiated a great deal. on the day I collected my car, I dealt with Joe. He was a great lad, very enthusiastic, and an asset to the company. Overall a great dealership, and I would definitely recommend.

Mr A. M. S.

1/5

If I could put zero stars here I would but can’t.
Poor and incorrect service from start to finish. Misdiagnosed the problem with the car initially. This included trying to charge me 2 hours labour, nearly £400, to change a plug in and easily accessible relay when it would take no more than 10 minutes. This however was not the problem when my own mechanic tried to fix it. Back to yeomans again where they proceeded to tell me that I needed to pay £1000 on account to try and find the issue. All that with no guarantee the problem would be found so would likely have paid much more on top. Needless to say I refused and picked the car up. They never answer the phones…I tried over and over. In the end I had to drive over to have some form of communication. Manager Simon bell has been asked twice to call me and still didn’t. They damaged my machine polished paintwork but didn’t care and still refuse to put it right. Absolutely shocking.

Anthony J.

1/5

Car went in for a fault finding appointment and fault confirmed on same day. Picked car up and was told they would be in contact in the next couple of days to confirm a date for repair. Didn't hear anything after 7 days, so called multiple times, each time being ensured that I would get a call back. Never had one. This was over 2 weeks ago now. Lash up and poor customer service.

Lloyd V.

1/5

Trying to get my car booked in for a service, filled in online contact form last week and not had any contact. Phone number listed on the email confirmation is incorrect and does not connect. Then called the correct number via google and after a wait finally got answered but not by the service department, reception, who could not assist at all. Just said they are short staffed and said someone would call me back later. Guess what, no call!!

Dawn S.

5/5

Having visiting the service department with my poorly polo, was delighted by the team, was felt very welcomed and completely supported me through all the repairs. Great job and fixed within 2 days and back on the road. Would definitely return. Just like to say Hayley was very knowledgeable about my car and couldn’t help enough.

Damian C.

5/5

Recently bought a Polo GTI from Yeoman's and I can't fault the experience. I contacted them through Auto Trader initially and was contacted not that long afterwards. I dealt with Michael B who ran through all the details of the car that he knew about then sent a video and pictures. He was happy for me to scrutinize the pictures and was honest about imperfections he had noticed. That being said, it was a 50k mile car so it was probably going to have imperfections here and there. We went through different payment options and we settled on financing rather than buying outright. Michael passed me on the Mike W who was equally as pleasant to deal with. Answering and finding out answers to all of my questions. We set a date for picking up and I was picked up from the station. Most form's were checked and signed remotely so it was a smooth transaction when arriving to the dealership. I found the level of customer service from the team at different processes were fantastic. It's made me have faith in buying from dealership rather than 2nd hand dealerships and possibly even private sales as you have a higher level of protection. Thank you all again! I had a fantastic 250+ mile trip home.

Jordan M.

5/5

Fantastic experience when buying our new car. All staff really welcoming from start to finish. Great knowledge and service. Will 100% use these guys again in the future! Thank you so much!

Samuel H.

1/5

Brought an ID Buzz, handed over with bodywork damage and faults, went back for work, they couldnt find the parts so had to wait, no calls months later, chased, nothing, had a courtesy call, but no response after this, another call and an email to the sales rep who passed over, still nothing. The service department here is absolutely shocking. Really 5 star for letting people down.