Wienerberger Ltd., Hartlebury Works - Kidderminster

Introduction to Wienerberger Ltd., Hartlebury Works

Wienerberger Ltd., Hartlebury Works, represents a significant and established presence within the British construction materials industry. Located at Whitlenge Ln, Hartlebury, Kidderminster DY10 4HB, United Kingdom, this facility is a cornerstone of the Wienerberger group, a globally recognized leader in the production of bricks and related building products. The site’s longevity and continued operation demonstrate a commitment to quality, innovation, and efficient logistical operations – aspects consistently highlighted by customer feedback. The company’s operations extend beyond simply manufacturing bricks; they encompass a diverse range of services including supplying factory equipment and, intriguingly, operating a small cafe, reflecting a dedication to supporting its workforce and potentially serving local clients.

Location and Accessibility

The Hartlebury Works location is strategically positioned within Kidderminster, providing good access to major transportation routes. The facility benefits from excellent connectivity, facilitating the efficient distribution of its products across the UK and beyond. For visitors and customers, the site offers considerable accessibility features. A wheelchair-accessible car park and wheelchair-accessible entrance are available, demonstrating a clear commitment to inclusivity. Furthermore, the surrounding area provides free of charge street parking and a free parking lot, alleviating potential parking concerns for clients and suppliers. The address is easily searchable and clearly communicated on the Wienerberger website.

Specialties and Services

At its core, Wienerberger Ltd., Hartlebury Works, is primarily a brick manufacturer, renowned for producing a wide variety of brick types and sizes to suit diverse construction projects. However, the company’s scope extends beyond brick production. They also operate as a supplier of factory equipment, suggesting a vertically integrated approach and a depth of technical expertise. The presence of a cafe is a unique element, potentially offering a space for informal meetings, employee breaks, or casual customer interaction. This adds an unexpected dimension to the business, showcasing a consideration for employee well-being and potentially catering to local trade.

Customer Feedback and Reputation

Customer feedback consistently paints a picture of efficiency and a positive experience. Numerous reviews on Google My Business (currently totaling 20) reflect a common theme: quick loading times and a streamlined operation. Several reviewers specifically mention the professionalism of the forklift drivers, emphasizing their competence and efficiency. Statements like “Always greeted with a pleasant welcome always loaded as fast as possible” and “Fast loading, forklift drivers are sound” indicate a strong focus on customer service and operational speed. The comments frequently describe a ‘no-fuss’ loading process, highlighting a commitment to minimizing disruption and maximizing efficiency. Phrases such as “Pretty quick loading today, helpful staff too” and “Very good got loaded quickly” further reinforce this positive perception. The overall average opinion is 4/5, signifying a high level of customer satisfaction.

Key Features and Facilities

Here's a summary of the key aspects of Wienerberger Ltd., Hartlebury Works:

• Brick Manufacturer: Specializes in the production of a diverse range of bricks.
• Factory Equipment Supplier: Offers a range of equipment for various manufacturing processes.
• Cafe: Provides a facility for breaks and potential customer interaction.
• Accessibility: Features a wheelchair-accessible car park and entrance.
• Parking: Offers free street parking and a free parking lot.
• Debit Card Payments Accepted: Facilitates convenient payment methods.

The facility’s layout and operational procedures are evidently designed to facilitate smooth and efficient operations, contributing to the positive customer experience repeatedly reported. The consistent praise for the loading process suggests a well-optimized workflow, likely supported by modern equipment and trained personnel. The cafe adds a welcoming element, creating a more relaxed environment for visitors and staff alike.

👍 Reviews of Wienerberger Ltd., Hartlebury Works

Paul E.

5/5

Always greeted with a pleasant welcome always loaded as fast as possible

grant B.

5/5

Fast loading, forklift drivers are sound! In and out in half hour 👍🏼

Gordon A.

5/5

Pretty quick loading today, helpful staff too.

Dragos H.

1/5

Old equipment, stupid management! More of this, they post false job description to have candidates! In mean time, the absenteeism is the main problem!

Michael H.

4/5

Very good got loaded quickly

Alan J.

5/5

Great no fuss load up

David

5/5

👏

Robert H.

4/5

Quick load